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ASP jobs in Bayan Lepas

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Customer Service Officer
ASP Medical Group
·
4.8
Bayan Lepas
RM 2,500 - RM 3,000 a month
Contract, Permanent
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Job details

RM 2,500 - RM 3,000 a month
Contract, Permanent
Bayan Lepas

Full job description

Job description:

Roles and responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Attend to medical related calls, issuance of GLs
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Able to handle customer services and operational tasks at the same time

Requirements

  • Previous experience in medical/insurance customer support role (optional)
  • Strong phone and verbal communication skills along with active listening
  • Able to work shifts including PH
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Types: Contract/Permanent

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Office hours / Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Ability to commute/relocate:

  • Bayan Lepas: Reliably commute or plan to relocate before starting work (Preferred)

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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