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AEON CO. (M) BHD

Aeon Malaysia jobs in Rawang

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Aeon Malaysia jobs in Rawang

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    • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field, preferably related to retail management.
    • To perform Online delivery to customer when required.
    • To check quality of each merchandise when receive from picker (including temperature).
    • To Ensure Good Customer Experience In Receiving Order From Myaeon2go Platform.
    • To Manage On Time Delivery, Fulfilment Quantity By Order And Manage Customer…
    • To be responsible for the majority of work involved in the process of baking / production.
    • To follow strictly on the working schedule and items to be made and…
    • Have at least Certificate or Diploma/Degree in related field.
    • Experience at least 3 Years of all bakery techniques, bakery food items, bakery food preparation,…
    • Manage and understand customer needs and questions with flying colors.
    • Provide the best service and wise use a mechanism to promote product promotion.
    • Manage and understand customer needs and questions with flying colours.
    • Provide the best service and wise use a mechanism to promote product promotion.

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Job Post Details

Customer Care Executive - AEON Mall Metro Prima Kepong
AEON Co. (M) Bhd.
·
3.9
Kepong
RM 2,300 - RM 3,000 a month
Permanent, Fresh graduate, Full-time
Apply now

Job details

RM 2,300 - RM 3,000 a month
Permanent, Fresh graduate, Full-time
Kepong

Full job description

Requirements

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field, preferably related to retail management.
  • Preferably have experience in customer care & service enviroment.
  • Must have pleasant and outgoing personality.
  • Possess strong negotiation and communication skills in English, Mandarin and Bahasa Malaysia.

Responsibility

  • To build and maintain relationships with all at management level in all of the department to facilitate the efficient escalation and resolution of Customer issues.
  • To compile Customer Complaint letters from all stores.
  • To Monitor and attend to all Customer Voice
  • To communicate management objectives to the team and to ensure that the efforts of the team are focused on achieving these objectives.
  • To ensure that all correspondence (faxes/e-mails/letters) are handled properly & on a timely basis and according to set standards in order to maintain quality customer service.
  • To support all process management in planning, execution, auditing of Cashier or related to Customer Care Project.
  • To monitor and prepare Customer Care Manager Reports.

Benefits

  • Medical & Insurance Coverage
  • Annual Bonus
  • Salary Increment
  • Training Provided
  • Uniform
  • Staff Canteen & Surau

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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