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Aviation jobs in Malaysia

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    • Handle incoming urgent requests from airlines for component delivery.
    • Ensure materials are properly delivered within contractual lead times by coordinating from…
    • View all APPING TECHNOLOGY SDN BHD jobs - Putrajaya jobs - Customer Service Representative jobs in Putrajaya
    • Salary Search: Customer service officer-Aviation salaries in Putrajaya
    • Handle incoming urgent requests from airlines for component delivery.
    • Ensure materials are properly delivered within contractual lead times by coordinating from…
    • Sound knowledge of aviation refuelling operations, equipment maintenance, and industry safety standards.
    • Minimum 2 years of experience in aircraft refueling,…
    • Handle incoming urgent requests from airlines for component delivery.
    • Ensure materials are properly delivered within contractual lead times by coordinating from…
  • View similar jobs with this employer
    • A passion for aviation and delivering high-quality training.
    • Be part of a forward-thinking company committed to excellence in aviation training.
    • Handle incoming urgent requests from airlines for component delivery.
    • Ensure materials are properly delivered within contractual lead times by coordinating from…
    • Experience with SaaS, logistics, or aviation.
    • CargoTech is a worldwide one-stop shop of leading digital players dedicated to transforming air cargo through…
    • Location: Sepang, 10, MY, AMK-043.
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    • Company: Malaysia Airports Holdings Berhad.
    • Experience with aviation fueling systems or fuel farm operations is highly preferred but not compulsory.
    • Shell Aviation is a leading global supplier of aviation…
    • Knowledge of current aviation regulations, technologies, and industry standards.
    • Experience in ground instruction or teaching in aviation-related subjects is…
    • As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product…
    • A company that specialises in aviation data research.
    • It's a plus if you love aviation and like learning/researching about the industry.
    • GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day.
    • Liaise with CIQ, police, civil aviation, and other security authorities as required.
    • AirAsia Berhad is seeking a dynamic and competent Station Manager – Kuala…
    • Experience with aviation fueling systems or fuel farm operations is highly preferred but not compulsory.
    • Shell Aviation is a leading global supplier of aviation…

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Job Post Details

Customer service officer-Aviation - job post

APPING TECHNOLOGY SDN BHD
Putrajaya
RM 3,000 - RM 3,600 a month - Full-time

Job details

Pay

  • RM 3,000 - RM 3,600 a month

Job type

  • Full-time

Location

Putrajaya

Full job description

1. Urgent Requests Management:

- Handle incoming urgent requests from airlines for component delivery.

- Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our inventory locations.

2. Inventory Coordination:

- Evaluate, challenge, and autonomously select options to satisfy customer needs in case of nil stock.

- Challenge customers on their needs when necessary.

3. Customer Communication:

- Efficiently manage communication with both internal and external customers.

- Maintain daily communication with customers, answering queries professionally and promptly.

4. Backlog Management:

- Manage backlog reports and share them with customers or internal stakeholders according to the appropriate timeline.

- Evaluate root causes for orders exceeding service level lead times.

5. Internal Meetings:

- Manage internal meetings, including backlog review and operation drumbeat.

6. Parts Sourcing and Shipping:

- Ensure required parts for aircraft are sourced and shipped according to contract.

- Maintain contact with all involved parties throughout the process.

7. Documentation and Accuracy:

- Document actions taken, ensuring accuracy and attention to detail.

8. IT Tools Management:

- Effectively manage various IT tools and FHS IT systems.

- Record all milestones in the systems correctly and maintain accurate data.

9. Process Improvement:

- Highlight issues and contribute to process improvement through proper escalation within the management team.

10. Supply Chain Health:

- Detect and document abnormal status in the supply chain.

- Drive responsible stakeholders to resolve issues promptly.

11. Customer Requirements:

- Ensure contract customer requirements are processed timely and high-quality customer service is delivered

Job Type: Full-time

Pay: RM3,000.00 - RM3,600.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What is your expected salary?

Experience:

  • Aviation: 1 year (Preferred)
  • Aircraft: 1 year (Preferred)

Work Location: In person

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