seeking a motivated and enthusiastic Technical & Application Engineer to join our growing team. The successful candidate will be responsible for providing technical support, product installation, maintenance, troubleshooting, and clinical/application support for medical devices supplied by the company.

This position offers an excellent opportunity for fresh graduates who are interested in building a career in the medical device and healthcare industry. Training will be provided.

Key Responsibilities

Technical Support & Service

Perform installation, commissioning, testing, and handover of medical devices and equipment.
Conduct preventive maintenance and basic corrective maintenance.
Troubleshoot and resolve technical issues reported by customers.
Provide on-site and remote technical support to hospitals and healthcare facilities.
Perform equipment inspections and ensure proper functionality.
Prepare service reports and maintain accurate service records.
Coordinate with manufacturers and suppliers for technical support, repairs, and spare parts when required.
Support equipment demonstrations, evaluations, and product trials.

Application & Clinical Support

Provide product application and operational training to doctors, nurses, technicians, and hospital staff.
Assist customers in understanding the proper use and functionality of medical devices.
Conduct product demonstrations and application support during procedures where required.
Support the sales team during product presentations, demonstrations, exhibitions, and workshops.
Gather customer feedback and communicate product or application issues to the management and principals.
Continuously improve product knowledge and stay updated on new technologies and medical device developments.

General Responsibilities

Work closely with the Sales, Service, and Application teams to provide excellent customer support.
Maintain good relationships with customers, hospitals, and business partners.
Participate in internal and external product training programs.
Ensure compliance with company policies, safety requirements, and relevant medical device regulations.
Be prepared to travel to hospitals and healthcare facilities throughout Malaysia when required.

Qualifications

Degree or Diploma in:

Biomedical Engineering
Electronic / Electrical Engineering
Information & Communication Technology (ICT)
Or other relevant technical disciplines

Experience

Fresh graduates are strongly encouraged to apply.
Candidates with experience in medical devices, biomedical equipment, electronics, IT systems, or technical support will have an added advantage.
Comprehensive product and technical training will be provided.

Other Requirements

Willing and able to travel locally and outstation when required.
Possess own transportation and a valid driving licence.
Willing to visit hospitals, healthcare facilities, and customer sites.
Willing to attend training, seminars, exhibitions, and company events when required.

Pay: From RM3,500.00 per month

Benefits: