Business Technology Management jobs

Job Role: Business PMO (Technology & Transformation)
Employer: Information Technology (IT) and digital solutions company
Location: Kuala Lumpur, Malaysia
Job Type: Permanent
Working Mode: On Site
Experience: Minimum 3–5 years of experience in PMO, Project Coordination, Business Operations, Delivery Governance, or related roles.
Applicant: Local Malaysian citizens

JOB DESCRIPTION
Project Governance & Coordination

• Support the planning, coordination, tracking, and governance of multiple projects and strategic initiatives across the organisation.
• Monitor project timelines, milestones, dependencies, risks, issues, and action items to ensure smooth execution.
• Drive governance cadence including project reviews, status tracking, escalation management, and follow-ups with stakeholders.
• Ensure project documentation, governance artefacts, and reporting processes are properly maintained and aligned.
• Coordinate project mobilisation, delivery readiness, and cross-functional execution activities.
• Ensure action owners are aligned and accountable to committed timelines and deliverables.

PMO Reporting & Management Visibility

• Prepare executive-level dashboards, governance reports, RAID summaries, management presentations, and project status updates.
• Track project progress, resource utilisation, delivery performance, and overall project health.
• Support leadership reporting with clear visibility into risks, blockers, dependencies, and mitigation actions.
• Maintain project trackers, RAID logs, governance templates, meeting minutes, and reporting repositories.
• Consolidate updates across multiple teams and projects into management-ready reporting.

Stakeholder & Cross-Functional Management

• Coordinate meetings, workshops, governance sessions, and project discussions with internal and external stakeholders.
• Act as a liaison between business users, commercial teams, project managers, delivery teams, technical teams, and management.
• Ensure proper communication, alignment, and coordination across stakeholders throughout project execution.
• Support cross-functional collaboration between commercial, delivery, technical, finance, procurement, and partner teams.

Operational Planning & Process Improvement

• Support continuous improvement initiatives for PMO governance, project management processes, and operational workflows.
• Assist in standardising project governance frameworks, reporting templates, documentation standards, and delivery processes.
• Identify operational gaps, process bottlenecks, and governance weaknesses, and recommend practical improvements.
• Support resource planning, coordination tracking, and operational execution activities where required.

Commercial & Delivery Support

• Support project onboarding, bid coordination, proposal tracking, and project initiation activities.
• Assist in tracking commercial milestones, contractual deliverables, and project execution timelines.
• Coordinate follow-ups across teams to ensure delivery commitments and customer expectations are met.

JOB REQUIREMENTS

• Bachelor’s Degree in Business Administration, Information Technology, Engineering, Project Management, or related field.
• Minimum 3–5 years of experience in PMO, Project Coordination, Business Operations, Delivery Governance, or related roles.
• Experience supporting enterprise technology, cybersecurity, cloud, AI, managed services, ERP, infrastructure, or digital transformation projects is preferred.
• Strong organisational, coordination, and stakeholder management skills with high attention to detail.
• Strong analytical, reporting, and problem-solving capabilities.
• Strong communication and presentation skills, with ability to engage stakeholders across different levels of the organisation.
• Proficient in Microsoft Excel, PowerPoint, Word, and project tracking/reporting tools.
• Familiarity with Jira, Confluence, Monday.com, MS Project, Smartsheet, or similar collaboration/governance tools is an advantage.
• Ability to manage multiple priorities, stakeholders, and concurrent initiatives in a fast-paced environment.
• Comfortable working in environments with evolving priorities and operational ambiguity.

Added advantage

• Exposure to enterprise delivery governance, system integration, or customer-facing project environments.
• Experience supporting proposal management, delivery governance, or operational reporting functions.

Preferred traits

• Strong ownership and accountability mindset.
• Highly proactive and execution-oriented.
• Structured and disciplined in follow-through and governance.
• Comfortable driving coordination across multiple teams and stakeholders.
• Able to balance operational details with business priorities and management visibility.
• Thrives in fast-moving and high-growth technology environments.

Benefits:

• Opportunities for promotion
• Professional development

Experience:

• IT PMO: 3 years (Required)

Work Location: In person