Cafe Waitress jobs

Our Blend

At The Coffee Bean & Tea Leaf, our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Every cup we serve is an opportunity to deliver "Simply the Best" coffee and tea experience.

Our Brew Crew is made up of passionate and collaborative people who are empowered to grow, make an impact, and build meaningful careers. If this sounds like you, we'd love to have you join us.

This is where you Find Your Flavor.

ASSISTANT CAFE MANAGER

Brew Crew Opportunity

We're looking for warm, attentive Café Managers who are committed to creating great guest experiences and helping others Find Their Flavor. As a leader of our Brew Crew, you'll inspire your team, drive café performance, and deliver a "Simply the Best" coffee and tea experience every day.

Key Responsibilities

In your role as Assistant Café Manager, you will:

• Lead, coach, and develop a high-performing Brew Crew, fostering an engaging, inclusive, and guest-focused culture.
• Oversee the day-to-day operations of the café, ensuring consistent execution of brand, quality, and service standards.
• Deliver exceptional guest experiences by leading from the front and resolving guest feedback promptly and professionally.
• Drive café performance by managing sales, productivity, labour, inventory, and operating costs.
• Ensure food safety, workplace safety, and operational compliance are maintained at all times.
• Manage cash handling, stock control, ordering, and other administrative responsibilities accurately and responsibly.
• Onboard, coach, and develop Brew Crew members to build capability and support career growth.
• Collaborate with your District Manager and wider teams to achieve operational and commercial goals.

Your Ingredients

We're looking for people who are passionate about creating great guest experiences and helping others Find Their Flavor.

• Minimum 3 years' experience managing a café, restaurant, or similar food & beverage operation.
• Proven ability to lead, coach, and develop high-performing teams.
• Strong hospitality mindset with the ability to build lasting guest relationships.
• Commercial awareness with experience managing sales, labour, inventory, and operational performance.
• Strong communication, leadership, and interpersonal skills.
• Ability to thrive in a fast-paced environment while maintaining quality and attention to detail.
• Proficiency in Microsoft Office is an advantage.
• Flexibility to work a variety of shifts, including weekends and public holidays.

BREW CREW

Brew Crew Opportunity

We’re looking for warm, attentive baristas who enjoy creating great guest experiences. You’ll learn the craft of coffee and tea, build valuable skills and help every guest Find Their Flavor.

Key Responsibilities

In this role, you will:

• Deliver a simply the best coffee and tea experience by preparing high-quality beverages and providing friendly, efficient service to every guest.
• Guide guests through our coffee and tea offerings, helping them discover flavours they'll enjoy while creating welcoming and memorable experiences.
• Prepare and serve beverages, food, and merchandise accurately, efficiently, and in line with brand standards.
• Share product knowledge, our coffee and tea heritage, and sustainability initiatives to enhance the guest experience.
• Process cash and other payment transactions accurately, honestly, and responsibly.
• Maintain a safe, clean, and organised café by following food safety, health, and operational standards.
• Work collaboratively with the Brew Crew to deliver exceptional service and support a positive team environment.

Your Ingredients

We're looking for people who are passionate about creating great guest experiences and helping others Find Their Flavor.

• Previous experience as a barista or in a hospitality role is preferred, but not essential as full training will be provided.
• Passion for delivering exceptional guest experience.
• Ability to work efficiently in a fast-paced environment while maintaining quality and attention to detail.
• Strong communication and interpersonal skills.
• A collaborative team player who can also work independently when needed.
• Willingness to learn, embrace feedback, and continuously develop new skills.
• Flexibility to work a variety of shifts, including weekends and public holidays.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honour each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

Pay: Up to RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• If hired, when can you start / Notice period? (*MUST ANSWER)
• Which position are you applying for? (*MUST answer)

1. Assistant Cafe Manager
2. Full-Time Brew Crew
3. Part-Time Brew Crew?

• For part-time, what are your available working days and time per week?

Work Location: In person