Canaan Communication & Technologies Sdn Bhd jobs
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- Canaan Communication & Technologies Sdn BhdBandar UtamaPostedPosted 1 day ago·
- Leverage on technology to drive high degree of digitalisation and scalability.
- Be our subject expert in our Card Operations.
- Shift Allowance: Up to RM 425.
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- Clear communication skills via email or phone.
- We are looking for an enthusiastic Customer Service Email Support to manage the operations of all E-Commerce…
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- Excellent communication and interpersonal skills.
- Utilize persuasive communication skills to encourage clients to commit to appointments.
- Canaan Communication & Technologies Sdn BhdTun Razak ExchangeEmployerActive 2 days ago·
- Strong writing, analytical and communications skills.
- The successful candidate will have prior AML transaction monitoring and investigations experience in the…
- Canaan Communication & Technologies Sdn BhdBandar UtamaPostedPosted 1 day ago·
- Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding-related queries.
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- To support backend processing and validate all documents through an internal Web base application with strong Customer Service Relationship experience.
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 8 days ago·
- To provide comprehensive information and solutions to customers about the product and service.
- Handle customer enquiries by managing calls, emails and chats.
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- To support backend processing and validate all documents through an internal Web base application with strong Customer Service Relationship experience.
- Canaan Communication & Technologies Sdn BhdTun Razak ExchangeEmployerActive 2 days ago·
- Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
- The KYC Analyst is responsible to review customer KYC cases…
- View all Canaan Communication & Technologies Sdn Bhd jobs - Tun Razak Exchange jobs - Compliance Officer jobs in Tun Razak Exchange
- Salary Search: Specialist Customer Due Diligence Operations (KYC / Compliance Department) salaries in Tun Razak Exchange
- See popular questions & answers about Canaan Communication & Technologies Sdn Bhd
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- ** Excellent English communication skills, both written and verbal.
- The ideal candidate will have a minimum of 1 year of experience in the debt collection…
- Canaan Communication & Technologies Sdn BhdKuala LumpurEmployerActive 2 days ago·
- To provide day to day supervision and management of the team.
- Ensure that all agents have a clear understanding of performance expectations.
- Canaan Communication & Technologies Sdn BhdKota DamansaraEmployerActive 2 days ago·
- Excellent communication and presentation skills.
- Showcase and demonstrate products effectively on TikTok live broadcasts.
Job Post Details
Banking Operations – Cards & Lending Operations - job post
RM 4,500 a month - Full-time
Job details
Here’s how the job details align with your profile.Pay
- RM 4,500 a month
Job type
- Full-time
Shift and schedule
- Rotational shift
Location
Bandar Utama
Full job description
Roles and Responsibilities
- Be our subject expert in our Card Operations.
- Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.
- Use advanced data analytics to explore operations issues/opportunities, uncover insights and/or identify targeted areas for efficiency improvement and risk mitigation.
- Ensure day-to-day operations comply with the regulatory and internal requirements.
- Leverage on technology to drive high degree of digitalisation and scalability.
- Analyse potential pitfalls across the process cycle for product launches and system roll out, which may impact operations effectiveness.
- Drive higher degree of effectiveness of control measures. Use big data analysis to discover patterns and potential hot spots
- Drive iterative process improvements and work closely with cross functional teams to close the process risk gaps.
Requirement
- Passionate about solving problems – possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and proposed changes to the operation process.
- At least 3 years of experience in Card operations, journey mapping and process optimization
- Strong foundation in design thinking and human centric methodologies
- A thorough understanding of the latest process enhancement strategies and experience applying them
- A sharp eye for identifying weak points in processes and work flow structures.
- A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesize their insights
- An excellent communicator with top-notch presentation skills as you will often hold presentations, lead brainstorming sessions and trainings, and create reports
- Must be organized and committed to meeting deadlines as you will spearhead both the planning and implementation
- Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment
- Leadership and mentoring skills.
- Confidence in your abilities to lead organizational change.
Basic Salary: Up to RM 4,500
Shift Allowance: Up to RM 425
Job Type: Full-time
Salary: Up to RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Please provide your availability/ notice period.
Experience:
- banking card operations: 2 years (Preferred)
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