General Overview

Functional Area: ENG - Engineering
Career Stream: FAC - Facilities/Real Estate Engineering
Role: Technical Support 2
SAP Short Name: TS2
Job Title: Facilities Technical Support 2
Job Code: TS2-ENG-FAC
Job Level: Band 05
Profile-Holding: N
Direct/Indirect Indicator: Indirect

Summary

Incumbents may determine best methods and procedures to follow to complete assignments. Tasks are very complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact on the departments goals and may go beyond the department. Works under minimum Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May provide functional guidance to others performing similar work. May be considered the expert in areas assigned. Builds internal and external relationships that require exchanging information and providing some explanations in a problem solving capacity.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Ensures the supply of utilities to the site.
• Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment.
• Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings.
• Responsible for maintaining all documents and records regarding facility performance.
• Provides support of local and/state authorities where appropriate.

Knowledge/Skills/Competencies

• Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
• Basic knowledge of building operating systems.
• Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator’s licenses and / or certifications.
• Knowledge of personal computers and Windows applications.
• Excellent knowledge of quality standards.
• Ability to effectively communicate with a variety of internal customers.

Physical Demands

• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
• Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds.

Typical Experience

• Four to six years of relevant experience

Typical Education

• Additional courses after High School, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.