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Customer Service Job jobs in Muar

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Job Post Details

Customer Executive - job post

Alpro Pharmacy Sdn Bhd
Muar
RM 2,000 - RM 4,000 a month - Permanent, Full-time

Job details

Pay

  • RM 2,000 - RM 4,000 a month

Job type

  • Permanent
  • Full-time

Location

Muar

Full job description

Key Responsibilities
Sales & Business Growth

  • Achieve individual and team sales targets, KPIs, and business objectives assigned by the Company.
  • Proactively engage walk-in customers and identify opportunities to recommend suitable products, services, and promotions.
  • Drive customer acquisition, conversion, and retention initiatives.
  • Participate actively in sales campaigns, roadshows, health screenings, corporate events, and community engagement activities.
  • Support product launches, promotional activities, and seasonal sales campaigns.
  • Monitor sales performance and continuously seek opportunities to improve results.

Customer Engagement

  • Deliver professional, friendly, and personalized customer service at all times.
  • Build strong relationships with customers and establish long-term loyalty.
  • Understand customer needs and recommend appropriate healthcare, wellness, and lifestyle solutions.
  • Handle customer inquiries, concerns, and feedback professionally.
  • Ensure a positive customer experience throughout the purchasing journey.

Event & Field Sales Activities

  • Serve as a key representative during sales events, exhibitions, roadshows, and outreach activities.
  • Travel to different outlets, locations, and states when required to support business initiatives.
  • Assist in executing field marketing and customer engagement programs.
  • Collaborate with internal teams to ensure successful event execution and achievement of sales objectives.

Operational Support

  • Maintain accurate records of sales activities and customer interactions.
  • Ensure promotional materials and product displays are properly maintained.
  • Support inventory management and stock replenishment activities when required.
  • Adhere to company SOPs, compliance requirements, and operational standards.

Requirements
Qualifications & Experience

  • Diploma or Degree in any discipline.
  • Minimum 2 years of sales experience in retail, FMCG, telecommunications, banking, insurance, automotive, property, healthcare, or other customer-facing industries.
  • Fresh industry experience is welcome if accompanied by strong sales achievements and customer engagement skills.

Competencies

  • Strong communication and interpersonal skills.
  • Sales-driven mindset with a passion for achieving targets.
  • Confident in approaching and engaging customers.
  • Results-oriented and motivated by performance incentives.
  • Adaptable, resilient, and able to work in a fast-paced environment.
  • Strong problem-solving and customer service capabilities.
  • Willingness to travel and support events across different locations and states.

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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