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DHL Business Office Manager jobs

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    • Manage customer enquiries on shipments and provide timely updates.
    • Coordinate import/export shipments, including documentation and billing.
    • Hybrid work arrangements to balance in-office collaboration and home flexibility.
    • Proven track record in delivering business-impacting initiatives (beyond…
    • Develop and maintain detailed project plans aligned with business priorities.
    • Hybrid work arrangements to balance in-office collaboration and home flexibility.
    • Ensure adherence to group business strategy, local business requirements, and regulatory standards.
    • Identify improvement areas and implement changes based on…
    • More than 5 years of related experience preferably in warehouse/ business office/ real estate environment; with construction project management, space planning…
    • This role is ideal for a mid-level product manager who combines product discipline with strong stakeholder engagement and business communication.
    • Modern offices with free parking space.
    • Hybrid work arrangements to balance in-office collaboration and home flexibility.
    • Internship period of minimum 3 months.

Job Post Details

Officer, Handling - job post

DHL
3.6 out of 5 stars
Melaka
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Location

Melaka

Full job description

Job responsibility:

  • Manage customer enquiries on shipments and provide timely updates.
  • Coordinate import/export shipments, including documentation and billing.
  • Ensure compliance with customer SOPs, customs requirements, and company procedures.
  • Liaise with customers, internal teams, and branches to support smooth operations.
  • Handle customer complaints and resolve issues promptly.
  • Monitor daily operations (e.g., truck movements, shipment status).
  • Prepare required reports and support KPI achievement.
  • Support Station Manager and perform other assigned operational duties.

We are expecting the incumbent to meet these requirements:

  • Diploma/Degree in Logistics, Supply Chain, Business Administration, or related field.
  • Min 1 year and above of experience in freight forwarding / logistics (Air Freight preferred).
  • Knowledge of import/export procedures and customs clearance is an advantage.
  • Strong communication and customer service skills.
  • Good coordination and problem-solving abilities.
  • Able to work in a fast-paced environment and meet deadlines.
  • Proficient in MS Office (Excel, Word).
  • Detail-oriented and able to multitask effectively.
  • This position is located at Taman Malim Jaya, Melaka.

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening.

Thank you for choosing DHL Global Forwarding as your Employer of Choice.

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