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Job Post Details

Mobility Specialist - APAC - job post

Remote
4.3 out of 5 stars
Kuala Lumpur•Remote
RM 29,450 - RM 66,250 a year
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Job details

Pay

  • RM 29,450 - RM 66,250 a year

Full job description

About Remote

Remote is solving modern organizations' biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

The Mobility team embodies Remote's dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote's global mobility programs and affirming its leadership in the global talent market.

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.


What you bring

  • Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
  • A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
  • Ability to thrive in a fast-paced and dynamic work environment
  • Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
  • Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
  • Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
  • Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
  • A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
  • Experience working remotely and/or asynchronously with minimal oversight is an advantage
  • Must write and speak English fluently (additional languages are a plus)
  • Demonstrates strong automation and AI capabilities and AI fluency.

Key Responsibilities

  • Provide legal and strategic guidance to clients on immigration compliance service delivery.
  • Monitor and control Remote products and services for immigration compliance.
  • Establish, maintain, and strengthen relationships with clients and internal stakeholders.
  • Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
    • Analyze, prepare, and submit visa/work permit applications.
  • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
  • Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
  • Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
  • Control case statuses by effectively utilizing case management and billing systems.
  • Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
  • Be a team player who can work autonomously and take ownership of day-to-day tasks.
  • Proactively improve processes through automation and documentation.

Practicals

  • You'll report to: Manager, Mobility
  • Team: Mobility
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
  • Start date: As soon as possible

Application process

  • Interview with recruiter
  • Interview with future manager
  • Interview with team members (no managers present)
  • Bar Raiser Interview
  • Prior employment verification check

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you'll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  • Please fill out the form below and upload your CV with a PDF format.
  • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  • If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.


We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it's important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.

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