HR jobs in Melaka

APAC HR Operations Representative

About the Company

Joining our team, you’ll play an active part in helping to deliver meaningful impact. At Oxoid Remel Microbiology, acquired from Thermo Fisher Scientific, we play a crucial role in accurate identification and targeted treatment for diseases, ensuring food and beverage safety, and supporting pharmaceutical manufacturing integrity. Our products and services are designed to meet the highest standards of quality and performance, helping our customers achieve their objectives efficiently and effectively.

About the Role

As the APAC HR Operations Representative, you’ll provide day-to-day HR operations support across APAC while contributing to the development of a small global HR Shared Services capability. You’ll play an important role in delivering accurate employee lifecycle administration, HR systems and data support, payroll and benefits coordination, and consistent service to employees and managers. The role will also help document processes, support the transition of activities into shared services and identify practical improvements as the standalone operating model develops.

What You'll Do

• Employee lifecycle and case support: Deliver accurate and timely administration across the employee lifecycle, from new hire set-up and employee changes through leave and exits, while acting as a first point of contact for routine employee and manager HR queries and tracking requests through to resolution.
• HRIS, Darwinbox and data integrity: Maintain accurate employee data, complete routine HRIS transactions and data checks, support data cleansing and migration, and play a key operational role in Darwinbox implementation, testing, go-live and stabilisation.
• Payroll, compensation and benefits: Prepare and validate HR and payroll inputs, coordinate with payroll and benefits providers, support routine compensation transactions and annual processes, and help investigate and resolve discrepancies.
• Onboarding, offboarding and documentation: Coordinate joiner and leaver activities, employment documentation, system updates, payroll and benefits notifications, and required hand-offs with Talent Acquisition and service partners.
• Shared services and process improvement: Help establish the HR Shared Services model through SOPs, templates, FAQs and user guidance; identify recurring issues or manual processes; and support transition, testing and continuous improvement activities.
• Service delivery, controls and stakeholders: Maintain HR records and controls, support reporting and audit activities, coordinate with HR colleagues and vendors across APAC, and escalate employee-relations, legal or country-specific matters appropriately.
  
  
  

What We're Looking For

• Experience: Approximately 3–5 years of experience in HR operations, HR shared services, HR administration or a related HR service delivery environment, including core employee lifecycle support.
• HR systems and data: Experience with HRIS platforms, employee data maintenance, reporting and data-quality checks; HRIS implementation or migration experience is desirable and Darwinbox experience is advantageous.
• Payroll and employee services: Understanding of payroll inputs and HR-to-payroll processes, with experience supporting benefits, leave, onboarding, offboarding or other core HR operational processes.
• Customer focus and judgement: Strong customer service, communication and problem-solving skills, with the judgement to resolve routine issues independently and escalate complex matters appropriately.
• Accuracy and organisation: High attention to detail, commitment to data accuracy and confidentiality, and the ability to manage multiple priorities, requests and deadlines across countries, stakeholders and time zones.
• Change and collaboration: Comfort working in a changing environment, creating or maintaining SOPs and guidance, and collaborating across an HR shared-services environment; fluent English required and additional APAC language capability is an advantage.
  
  
  

Why Join Us

Join at an important stage as the standalone HR operating model and shared services capability are established, with an opportunity to help build practical, consistent ways of working.

• Play a key operational role in the implementation and transition to Darwinbox and become a key APAC super-user.
• Help shape clear HR processes, knowledge content and service delivery across APAC and the wider shared-services model.
• Work closely with employees, managers, HR colleagues, payroll and benefits providers, Talent Acquisition and external service partners.
• Competitive salary
• Performance-related bonus
• Annual merit-based pay increases
• Medical benefits
• Paid annual leave
• Employee referral bonus
Career development and advancement opportunities
• 
  
  

More about us…

This is an exciting time to join us as we continue to build on more than 100 years of microbiology excellence. With a broad portfolio of instruments, services, and global resources, we’re steadfast in our commitment to helping you succeed. Together, we can cultivate a thriving microbiology culture that supports you today, tomorrow, and for life.

Come and be part of what’s next for our company.