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Head of Operations (F&B)
RM 10,000 - RM 15,000 a month
Permanent

Job details

RM 10,000 - RM 15,000 a month
Permanent
Kuala Lumpur

Full job description

Company Background:

We represent a well-established Malaysian company in the Food & Beverage (F&B) industry, currently seeking an experienced Head of Operations to lead overall business and restaurant operations. The position is based at Publika, Kuala Lumpur.

Job Responsibilites:

  • Lead the overall execution of business and operational plans across the Group.
  • Oversee restaurant operations and key support functions including HR, Administration, Marketing, Culinary, and Central Kitchen.
  • Lead and develop the Group General Manager and functional heads, ensuring clear accountability and strong performance.
  • Monitor business performance, P&L, budgets, labour and food costs, productivity, and operational efficiency.
  • Drive operational standards, SOPs, service quality, food safety, inventory, and cash controls.
  • Lead management reviews, track key initiatives, and ensure agreed actions are delivered on time.
  • Identify operational risks, resolve cross-functional issues, and provide clear recommendations to the CEO.
  • Support business growth, new outlet launches, promotions, and other strategic initiatives.
  • Build a strong leadership culture through coaching, performance management, and succession planning.

Requirements:

  • Minimum 5 years of experience as a General Manager, Head of Operations, or in a comparable senior leadership role.
  • Proven experience managing multiple business units, locations, or departments.
  • Strong understanding of P&L management, budgeting, labour planning, inventory, cost control, and operational performance.
  • F&B or restaurant experience is advantageous.

Working Hours: Monday - Friday (Flexible working hours)

Interested candidate please apply online. Thank you.

Pay: RM10,000.00 - RM15,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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