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Job Post Details

Customer Service Executive - job post

GEORGETOWN SPECIALIST HOSPITAL
1.0 out of 5 stars
George Town
RM 3,000 - RM 4,000 a month - Permanent

Job details

Pay

  • RM 3,000 - RM 4,000 a month

Job type

  • Permanent

Location

George Town

Full job description

DUTIES & RESPONSIBILITIES

  • Responding promptly to customer inquiries, acknowledging customer’s feedback and and resolving customer’s complaints.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • To ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Planning, managing and maintaining all e-commerce platform including company website, Facebook, Instagram and related advertising related application.
  • Feedback / comments relating to wellness packages content and pricing and able to match appropriate wellness packages to client’s requirements.
  • To support hospital promotion and event planning.
  • Perform all other related duties as assigned and to undertake ad-hoc and special project as assigned by the Superior and Management.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times

REQUIREMENTS

  • Certificate/Diploma in Marketing or any related field
  • Good interpersonal and communication skills
  • Matured and pleasant personality
  • Customer oriented, dedicated & meticulous in work
  • With or without experience will be considered
  • Can work independently with minimal supervision

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Free parking

Work Location: In person

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