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    • Collaborate with hospital nurses on patient training and education.
    • Identify and recruit suitable patients from hospitals and external sources.
    • View all Volo Active Resources jobs - Melaka jobs - Patient Care Technician jobs in Melaka
    • Salary Search: Patient Care Specialist salaries in Melaka
    • Diploma or Bachelor Degree in Business Studies / International Trade / Accounts / Logistic.
    • 1 - 2 years experience in ERP Purchasing or order processing,…
    • Candidate must possess Diploma in Pharmacy.
    • Able to work in shift and public holiday.
    • Customer-oriented, Good interpersonal and communication skills.
    • Provide professional care for outpatient patients with a friendly and positive attitude.
    • *Perform blood taking, sample collection, and preparation for lab tests…
    • Candidates with experience in newborn care, childcare, nursery, daycare, or nursing are encouraged to apply.
    • Assist with newborn and infant daily care.
    • Melaporkan isu-isu operasi kepada Pengurus Kawasan serta memastikan operasi, penyediaan produk dan perkhidmatan pelanggan sentiasa konsisten.
    • Attend to foreign workers' welfare matters such as bring workers to FOMEMA check, apply bank card, hospital appointments, go to Immgration/ Embassy for passport…
    • Mempunyai pengalaman bekerja di klinik kesihatan, klinik swasta, hospital atau fasiliti perubatan sekurang-kurangnya 1 tahun.
    • Stabilize patients before transferring them to hospitals or healthcare facilities.
    • Coordinate with hospitals, ambulance services, police, and other emergency…
    • Pandai ambil darah serta boleh insert branula.
    • Boleh berkerja shift, 2 shift.
    • Register pt dan dispense ubat.
    • Lead nursing care delivery and supervise healthcare teams.
    • Provide evidence-based, holistic care in our state-of-the-art facility.
    • To monitor and manage hospital medical equipment’s.
    • Diploma in Biomedical Engineering or related field.
    • Minimum 1 years experience in managing, maintaining and…
    • At least 1 year of working experience in maintenance or related field (clinic/hospital experience is an advantage).
    • Candidate must possess a Diploma in Nursing.
    • Registered with under Lembaga Jururawat Malaysia.
    • An added advantage for those who have experience in OT, ICU and…
    • [Experience required: Minimum 1 year]*.
    • Assist doctor during dental procedures.
    • Ensure instruments are well sterilized.
    • Have at least 1 year of DSA experience.

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Job Post Details

Patient Care Specialist - job post

Volo Active Resources
Melaka
RM 2,500 - RM 4,000 a month - Permanent, Fresh graduate, Full-time

Job details

Pay

  • RM 2,500 - RM 4,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Melaka

Full job description

Patient Care Specialist

Company Overview

Our client is a Malaysia-based healthcare provider specializing in dialysis treatment solutions. Established in 2011 and part of an international network of dialysis service providers, the company is committed to enhancing patients’ quality of life through innovative therapies—such as Automated Peritoneal Dialysis (APD), enabling convenient home-based overnight treatment.

Role Overview

We are hiring full-time Patient Care Specialists across multiple locations:

  • Melaka
  • Seberang Prai, Penang
  • Selangor / Kuala Lumpur
  • Kota Bahru, Kelantan
  • Batu Pahat, Johor
  • Kuantan, Pahang
  • Miri, Sarawak
  • Kota Kinabalu, Sabah

This role focuses on supporting patients undergoing peritoneal dialysis at home, while working closely with healthcare professionals to facilitate a smooth transition from hospital to home-based care. The ideal candidate demonstrates compassion, strong clinical capability, and a commitment to patient well-being.

Key Responsibilities

  • Manage and monitor patients on home-based peritoneal dialysis programs
  • Identify and recruit suitable patients from hospitals and external sources
  • Assist patients with funding applications and financial support processes
  • Conduct routine patient assessments and follow-ups
  • Perform home visits for patient evaluation, education, and training
  • Deliver urgent medical supplies when required
  • Monitor and maintain inventory at patient homes and hospital sites
  • Support marketing and awareness initiatives, including material distribution
  • Document all patient interactions, visits, and training electronically
  • Collaborate with hospital nurses on patient training and education
  • Train internal staff and, when required, external healthcare personnel
  • Perform additional duties as assigned by management

Performance Indicators

  • Reduction of patient adverse events below 50% of the national average
  • High patient satisfaction and retention rates
  • Timely, effective clinical support and response
  • Strong patient relationships and engagement
  • Consistent achievement of patient recruitment targets

Working Hours

  • Monday to Friday (standard working hours)
  • Flexibility required for travel, after-hours support, and schedule adjustments based on operational needs

Qualifications & Skills

  • Bachelor’s Degree in Nursing or Medical Assistance (preferred)
  • Experience in renal care or dialysis settings (preferred)
  • Strong communication and interpersonal skills
  • Hands-on patient care experience with high empathy
  • Ability to work independently and within a multidisciplinary team
  • Valid driver’s license and willingness to travel frequently

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Opportunities for promotion
  • Professional development
  • Work from home

Work Location: Hybrid remote in Melaka (Melaka, Melacca)

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