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Hotel Job Vacancy jobs in Penang

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    • Proficiency in using computer systems; knowledge of booking or hotel management software is an advantage.
    • Handle check-ins, check-outs, and room or service…
    • View all REUNION ASIA SDN BHD jobs - George Town jobs - Front Office Specialist jobs in George Town
    • Salary Search: FRONT OFFICE HOTEL salaries in George Town
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    • Proficiency in using computer systems; knowledge of booking or hotel management software is an advantage.
    • Handle check-ins, check-outs, and room or service…
    • Assist F & B Manager in setting, maintaining and improving service standards as per Standard Operating Procedures (SOP).
    • Ø Completion of weekly schedules.
    • Support uninterrupted hotel operations by ensuring timely availability of goods.
    • Direct deliveries promptly to the appropriate departments or storage areas in…
    • Familiarity with hotel software is a strong asset.
    • Manage guest check-ins and check-outs efficiently using the hotel Property Management System (PMS).
    • Manage check-ins, check-outs, billing, and guest records with care and accuracy.
    • Handle guest requests and day-to-day front desk operations with ease and…
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    • Previous hotel or customer service experience is an advantage.
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    • Promote and upsell rooms, hotel facilities, and services to maximise guest experience and revenue.
    • Perform cashiering tasks, including processing guest payments…
    • A waiter (or waitress / server) is a hospitality professional who works in a restaurant, café, bar, or hotel to serve food and drinks directly to guests.
    • Oversee room revenue control, billing accuracy, shift handovers, and coordination with other departments to ensure smooth hotel operations and maximize sales.
    • Ensure all guest data is accurately recorded in the hotel system.
    • Maintain accurate guest records and financial transactions, ensuring compliance with hotel…
    • You will also coordinate with other hotel departments, resolve guest concerns professionally, perform administrative tasks, and contribute to creating a…
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    • Good understanding of international hotel brand standards.
    • Minimum 8–10 years of hotel management experience.
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    • Maintain a high level of product and service knowledge about all IHG Hotels in your region.
    • Record and process reservations made by phone/ fax/ email.

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Job Post Details

FRONT OFFICE HOTEL
REUNION ASIA SDN BHD
George Town
RM 2,200 - RM 2,500 a month
Permanent, Full-time
Apply now

Job details

RM 2,200 - RM 2,500 a month
Permanent, Full-time
Weekend jobs
George Town

Full job description

Job description:

Hiring Front Desk

We are looking for an enthusiastic and professional Front Office to join our team. As the first point of contact for our guests,you will play a crucial role in creating a positive and welcoming experience.

Responsibilities

  • Greet and welcome guests with a friendly and professional demeanor.
  • Handle check-ins, check-outs, and room or service reservations.
  • Manage phone calls and respond to guest inquiries or requests promptly.
  • Coordinate with other departments (e.g., housekeeping, maintenance) to ensure guest satisfaction.
  • Process payments, issue invoices, and maintain accurate records.
  • Assist in resolving guest complaints or concerns with patience and professionalism.
  • Keep the front desk area organized and presentable.

What We Require from You

  • Customer-Focused: Passionate about providing excellent service to guests.
  • Professional and Friendly: Maintains a welcoming attitude in all interactions.
  • Good Communication Skills: Able to handle inquiries and provide clear information.
  • Detail-Oriented: Accurate in handling bookings, records, and payments.
  • Flexible with Overtime (OT): Willing to support during busy times.
  • Team Player: Works well with others to ensure seamless operations.
  • Willing to learn
  • Responsible and courteous

Requirements

  • Prior experience in a front office or customer service role is a bonus but not required; training will be provided.
  • Proficiency in using computer systems; knowledge of booking or hotel management software is an advantage.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Availability to work shifts, weekends, and public holidays.
  • A professional appearance and demeanor.

Benefit:

-Staff allowance

-Medical

-Attractive bonus

-KWSP, Socso

-Career Development

-Accommodation (Based on availability)

-More opportunity

Interested candidates are encouraged to send their resumes to reunionhrgroup@gmail.com. For inquiries, whatsapp us at 011-16743989

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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