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Immediate Hiring jobs in Kuala Lumpur

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    • CUSTOMER SERVICE ASSISTANT, GROUP INSURANCE*.
    • Handle customer enquiries and policy-related matters through various channels including inbound calls, walk-in…
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    • To Educate The Customer On Current Campaign That We Represent.
    • To Create Brand Awareness To The Public.
    • Creating and utilizing various strategies to attract new…
    • Up to RM3,000 per month.
    • Basic Salary + Allowances + OT + Incentives.
    • 7.5 working hours + 1-hour break.
    • 6 working days per week.
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    • Ensure strict execution of company policies, procedures, and service standards.
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    • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary.
    • Customer Service Representative (Telco) | Up to RM4,000+ | Fresh Graduates Welcome | Immediate Hiring | Training Provided.
    • Minimum SPM*, Diploma, or Degree.
    • Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies.
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    • * 1–2 years working experience.
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    • To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no…
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Job Post Details

Customer Service Assistant (Immediate Hiring) - job post

Aisling Consulting Sdn Bhd
4.3 out of 5 stars
Kuala Lumpur
Up to RM 4,000 a month - Full-time, Contract

Job details

Pay

  • Up to RM 4,000 a month

Job type

  • Contract
  • Full-time

Location

Kuala Lumpur

Full job description

CUSTOMER SERVICE ASSISTANT, GROUP INSURANCE

Location: Jalan Tun Razak
Salary: Max RM4,000
Contract: 1-Year Contract (Renewable)

Working Hours

  • Monday – Thursday: 8.45am – 5.45pm
  • Friday: 8.45am – 4.45pm

Job Responsibilities

  • Handle customer enquiries and policy-related matters through various channels including inbound calls, walk-in customers, email, and other non-voice platforms.
  • Attend to customer requests accurately and within the agreed service turnaround time.
  • Process policy administration activities such as policy renewals, cover note issuance, payment updates, official receipt issuance, NCD withdrawals, policy cancellations, and related transactions.
  • Ensure all customer records and policy information are updated accurately in the system.
  • Liaise with internal departments and service teams to resolve customer enquiries and requests efficiently.
  • Perform administrative and documentation tasks in accordance with company procedures and regulatory requirements.
  • Maintain a high level of product knowledge and understanding of company procedures, guidelines, and services.
  • Deliver excellent customer service while ensuring compliance with service standards and quality requirements.
  • Undertake any other duties or projects assigned by the superior from time to time.

Requirements

  • Minimum SPM, Diploma, or Degree in any field.
  • Experience in handling inbound customer service calls is required.
  • Must have experience managing high call volumes, preferably averaging at least 40–60 calls per day.
  • Experience in customer service, contact centre, call centre, or customer support environment will be an added advantage.
  • Experience handling email support, live chat, or other customer assistance channels is preferred.
  • Good communication skills in English and Bahasa Malaysia.
  • Proficient in Microsoft Office applications.
  • Customer-oriented with strong problem-solving and interpersonal skills.
  • Able to work in a fast-paced environment and handle multiple tasks effectively.

Pay: Up to RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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