Job Responsibilities

Quality Assurance

• Maintain document management system and ensure all information is provided or uploaded correctly and promptly.
• Assist to monitor progress of quality and process improvement.
• Assist in data collection of clinical /quality indicator and tabulation.
• Provide support in organizing internal audit. Assist to ensure all audit related documentation are completed and participate in internal quality audit.
• Monitor and notify process owner when policies and procedures are due for review.
• Prepare documents required for application and renewal of clinic CKAPS license.
• Monitor and track all relevant statutory licenses are valid and maintained by respective departments.

Patient Safety and Risk Management

• Assist to compile care centres risk and monitor implementation of mitigation measures.
• Assist to ensure investigation and root cause analysis is conducted on all reported incidents/sentinel events. Follow-up to verify the implementation of the preventive action. Compile incident reports and analyse data according to supervisor advice.
• Submit mandatory reporting to the relevant authorities as per supervisor guidance.
• Assist in capturing learning points of incident and sentinel events for updates and awareness to staff.

Medical Affairs

• Arrange for credentialing and privileging session.
• Compile all credentialing and privileging related documents and ensure they are stored secured.
• Ensure all medical and dental practitioners documents i.e., contractual agreement, APC, NSR, indemnity etc are always valid and current, maintained and secured.
• Coordinate or monitor Healthcare Advisory Board (HAB) and Sub-committees’ meetings are conducted as per terms of reference.
• Act as a secretary for Healthcare Advisory Board (HAB)

Administrative

To provide administrative support functions to

• IMU Healthcare (IMUH) to ensure smooth running of operations.
• Key healthcare committees or groups such as Healthcare Senior Management Team and other key Healthcare Leadership groups through effective secretarial duties to ensure proper arrangement of meetings, documentations, and follow-ups.

Training

• 0rganize and prepare required resources for training and awareness session in quality and risk management

Job Requirement

• Minimum Diploma or Degree in healthcare related field
• Minimum 3 years work experience in quality management or medical affairs in healthcare
• Good analytical and problem-solving abilities
• Excellent teamwork and collaboration skills
• Effective communication and interpersonal skills

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person