Jawatan Kosong Hotel jobs in Setapak

The Assistant Housekeeper is responsible for directly supporting the Executive Housekeeper in managing all aspects of the Housekeeping Department's operations, personnel, and administration, ensuring the highest standards of cleanliness and guest satisfaction are consistently met.

• Oversee all daily housekeeping duties to ensure smooth and efficient operation.
• Perform regular inspections across all hotel areas to guarantee required standards of cleanliness and maintenance are upheld.
• Handle all guests’ complaints courteously, efficiently, and to resolution.
• Maintain accurate departmental records, including room status, lost & found items, incidents, repairs, and cleaning issues.
• Ensure all storage areas are kept safe and secure.
• Manage the department's key control procedures.
• Provide comprehensive training to all housekeeping personnel (e.g., room attendants, public area cleaners).
• Supervise, inspect, and evaluate the work performance of all team members.
• Prepare and manage the weekly/monthly duty roster.
• Maintain strict staff discipline and conduct job performance appraisals at specific periods.
• Ensure all housekeeping employees maintain a high standard of personal appearance and hygiene at all times.
• Assist in staffing by carrying out interviews for prospective personnel in the absence of the Executive Housekeeper.
• Coordinate the activity of the housekeeping department to ensure harmony and efficiency with other hotel departments.
• Control the inventory, receipt, storage, and usage of housekeeping equipment, supplies, and linen items.
• Prepare Purchase Requisitions for approval.
• Perform and ensure efficient execution of monthly inventory or stock counts.
• Maintain ongoing cost control and actively work to minimize departmental expenses.
• Hold regular internal communication meetings and attend various management meetings.
• To perform any additional duties and responsibilities as may be requested by the Management from time to time.

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Maternity leave
• Meal provided
• Professional development

Language:

• BAHASA (Preferred)
• English (Preferred)

Work Location: In person