Job Sarawak jobs in Malaysia

Key Responsibilities

• Monitor and analyze store performance and key performance indicators (KPIs) to identify trends, gaps, and areas for improvement.
• Use performance data and insights to recommend improvements to operational processes, sales performance, service quality and loss prevention.
• Collaborate with relevant teams to plan and execute projects, including setting objectives, timelines, tracking progress and reviewing outcomes.
• Prepare reports and presentations on store performance, operational issues, sales gaps and loss related findings.
• Monitor market trends, competitor activities and customer demand to support business and operational planning.
• Support the development and implementation of marketing and business improvement initiatives.
• Provide guidance and support to store teams to promote operational effectiveness and achievement of business objectives.
• Ensure stores operate in accordance with company policies, operational guidelines and applicable regulatory requirements.
• Identify operational issues and work with relevant stakeholders to develop practical solutions and follow up on corrective actions.
• Review store performance gaps and their underlying causes, based on findings and feedback from the Division Manager and monitor the effectiveness of improvement actions.
• Perform other duties and responsibilities as assigned from time to time.

Requirements

• Bachelor’s Degree in Business Administration, Business Management, Retail Management, Marketing, Operations Management or a related field.
• 2–4 years of relevant experience in retail operations, business analysis, sales operations or a related field.
• Strong analytical and problem solving skills, with the ability to interpret KPI and store performance data.
• Proficient in Microsoft Excel, PowerPoint and other Microsoft Office applications.
• Good understanding of retail operations, sales performance and store management.
• Strong communication and stakeholder management skills.
• Willingness to travel to stores when required.

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person