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    • Clear instructions and guidelines will be provided, and ongoing feedback may be given to ensure quality standards are met.
    • Handle customer inquiries via inbound calls, live chat and emails.
    • Provide effective solutions for customer issues.
    • Candidate must Minimum Diploma & above.
    • Replenish stock on a daily basis Maintain store cleanliness and hygiene standards Organize and manage inventory efficiently Ensure products are properly…
    • Location: Multiple vacancies in Kuala Lumpur (Skyline, Chambers KL) and I-City Shah Alam.
    • Managing Guest Check-In and Check-Out:* Verifying guest identities,…
    • Provide administrative and sales support to keep daily operations running smoothly.
    • Prepare and share accurate quotations with customers in a timely manner.
    • To update and maintains business license, agreement, insurance and related matter.
    • -To liaise with insurance agents, solicitors, local council and store…
    • No working experience required (Training will be provided).
    • Able to work on shifts (including night shift), weekends and public holidays.
    • Maintaining day to day accounting records, including sales, purchases and expenses.
    • Supporting month-end closing activities and reporting.
    • Kami sedang mencari individu yang komited dan bertanggungjawab untuk menyertai kami sebagai pemandu.
    • Accounts receivable - to issue receipts.
    • SPM - Credit in Bahasa Malaysia, English and Maths.
    • We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the…
    • Drive house assistants out to buy groceries.
    • Drive kids go school/ tuition.
    • Take care of service and maintenance of cars (send to dedicated center for repair/…
    • Collecting, cleaning and organizing data from multiple sources to ensure accuracy and consistency.
    • Analyzing large datasets to identify trends, patterns and…
    • You must have a quiet workspace, a reliable high-speed internet connection, and a professional laptop/computer.*.
    • Excellent written and spoken English.
    • Peranan ini melibatkan komunikasi secara langsung dengan pelanggan melalui panggilan telefon bagi mempromosikan produk serta mencapai sasaran jualan yang…

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Job Post Details

Malay Audio Transcription & Quality Reviewer - job post

Lifted, an Upwork Company™
Kuala Lumpur•Remote
Contract

Job details

Job type

  • Contract

Full job description

Company Description


Our enterprise client, a leading provider of high-quality, diverse datasets for AI model development is seeking a skilled Malay Audio Transcription & Quality Reviewer to support an AI training initiative aimed at improving the speech recognition models.

In this role, you will produce precise, verbatim transcriptions and review audio recordings in Malay. Your contributions will directly help train and enhance next-generation AI speech technologies.


Job Description


This project focuses on transcription tasks involving both single-speaker and multi-speaker audio recordings. Tasks may vary in complexity depending on audio quality and number of speakers. Clear instructions and guidelines will be provided, and ongoing feedback may be given to ensure quality standards are met.

Responsibilities:

  • Listen to audio recordings and produce accurate, verbatim transcriptions in Malay.
  • Capture not only what is said, but how it is said (including filler words, repetitions, and false starts).
  • Add speaker labels for multi-speaker recordings (2–8 participants).
  • Insert precise timestamps for text segments (within 500ms accuracy).
  • Annotate non-speech events such as laughter, background noise, or unclear audio.
  • Follow detailed project instructions and maintain high quality standards.
  • Maintain steady productivity and reliability throughout the project.

Workload & Commitment

  • We are flexible, but ideally contributors can dedicate at least 20 hours per week.
  • Work can be completed at any time of day as long as weekly hours and quality levels are met.

Qualifications
  • Expert-level fluency in Malay, including familiarity with regional accents and informal speech.
  • Strong listening comprehension and attention to detail.
  • Ability to produce verbatim transcriptions, including stutters, repetitions, and filler words.
  • Experience in transcription, annotation, or linguistics is an advantage.
  • Comfortable using browser-based tools (training will be provided).
  • Reliable internet connection.
  • Access to a laptop or desktop computer (mobile devices are not supported).
  • Reliable availability for 20+ hours per week.

Additional Information
  • Work volume is flexible, with approximately 4 hours of work available per day.
  • Remote opportunity
  • Work volume may vary weekly
  • Pay rate is per audio hour, based on expected productivity and quality standards.
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