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    • Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional…
    • View all HCLTech jobs - Kuala Lumpur jobs - Planner jobs in Kuala Lumpur
    • Salary Search: Planning and Enablement Assistant, Korean salaries in Kuala Lumpur
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Job Post Details

HCLTech logo

Planning and Enablement Assistant, Korean - job post

HCLTech
3.7 out of 5 stars
Kuala Lumpur
You must create an Indeed account before continuing to the company website to apply

Location

Kuala Lumpur

Full job description

Kuala Lumpur, Federal Territory of Kuala Lumpur
Job Summary

Name of the role: Planning & Enablement Assistant

Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional alignment to accelerate time-to-revenue and enhance partner experience.

Scope of work:
  • Validation and tracking of distributor data:
o Engage distributors to confirm data quality and resolve gaps
o Ensure data is prepared for automated bulk upload into SAP and Salesforce
  • Drive end-to-end visibility of distributor onboarding progress
o Maintain a centralized tracker with daily updates
o Provide structured weekly status reporting to stakeholders
  • Proactively identify and mitigate onboarding risks
o Anticipate upcoming steps and potential bottlenecks
o Coordinate timely escalation and resolution across teams
  • Act as collaborative support to Account Managers (DBM and P&E), helping manage
operational workload
o Facilitate communication across stakeholders and internal teams
o Ensure distributors complete all onboarding requirements effectively
o Monitor and track first order placement to support revenue acceleration

Language: English Work Location : Malaysia, Work model: Remote

Key Responsibilities

Name of the role: Planning & Enablement Assistant

Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional alignment to accelerate time-to-revenue and enhance partner experience.

Scope of work:
  • Validation and tracking of distributor data:
o Engage distributors to confirm data quality and resolve gaps
o Ensure data is prepared for automated bulk upload into SAP and Salesforce
  • Drive end-to-end visibility of distributor onboarding progress
o Maintain a centralized tracker with daily updates
o Provide structured weekly status reporting to stakeholders
  • Proactively identify and mitigate onboarding risks
o Anticipate upcoming steps and potential bottlenecks
o Coordinate timely escalation and resolution across teams
  • Act as collaborative support to Account Managers (DBM and P&E), helping manage
operational workload
o Facilitate communication across stakeholders and internal teams
o Ensure distributors complete all onboarding requirements effectively
o Monitor and track first order placement to support revenue acceleration

Language: English Work Location : Malaysia, Work model: Remote

Skill Requirements

Good to have:
  • Experience with SAP S/4HANA or Salesforce
  • Background in Order Management, Supply Chain, or Service Delivery
  • Knowledge of Master Data Management (MDM)
  • Experience supporting onboarding or enablement programs
Behavioral competencies:
  • Ownership mindset (takes accountability for tracking and follow-ups)
  • Proactive problem identification and escalation
  • Ability to operate in fast-paced environments
  • Strong collaboration across geographies and cultures
Expected results:
  • 100% data accuracy and completeness validated by assigned distributors
  • Assigned distributors fully set up in SAP and Salesforce within the first month
  • Assigned distributors complete required training within 4 weeks
  • Onboarding issues resolved or escalated within 2 business days
What This Role Is NOT
  • Own account relationship
  • Not a Sales role.
  • Does not entail direct resolution of system/IT issues
Other Requirements

Must Have:
  • Strong coordination and stakeholder follow-up discipline
  • Ability to manage multiple trackers and workflows simultaneously
  • High attention to detail ensuring accuracy and quality of deliverables
  • Clear and professional communication (written & verbal)
  • Experience working in cross-functional/global environments
  • Proficiency in Microsoft 365 tools (E.g., SharePoint, Excel, Outlook, Teams)
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