Ktm Career jobs

Roles & Responsibilities

• Delivering excellent customer service to customer via phone, email and live chat.
• Providing accurate information on products and services to customer.
• Consistently meeting individual and team KPIS and goals
• Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.

Job Requirements

• Must possess at least an SPM, Diploma, Bachelor’s Degree or higher, in any fields
• Fresh graduates are encourage to apply
• Good command in English & Bahasa Malaysia in both spoken and written
• Proper phone etiquette with excellent interpersonal and active listening skills
• Resourceful, proactive and able to work independently
• Fast learner with good analytical thinking and problem solving skills
• Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs
• Able to work on public holidays and weekends (based on business needs)

Additional Information:

• Multiple contract positions available
• Permanent position
• Fresh graduates are encourage to apply
• No work experience required
• Career advancement opportunity

Benefits:

• Strategic Working Location – Walking distance from public transportation hub
• Various mode of public transportation available (LRT, MRT, KTM, Monorail)
• Annual Leave
• Medical, Optical & Dental coverage
• EPF, SOCSO & EIS Contribution
• 5 days works + 2 days off

Job Type: Full-time

Pay: RM3,000.00 - RM3,600.00 per month

Application Question(s):

• Could you please let us know your notice period and earliest joining date?

Experience:

• Customer service: 1 year (Required)

Work Location: In person