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Lazada jobs

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Associate-Customer Service Return (WH) - Operations Excellen...

  • Resolve queries and ensure that information is passed to the Customer Care team promptly and efficiently.
  • Troubleshooting returned hardware, and document all…

Senior Associate, Continuous Improvement-Malaysia new

  • Manage implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for…

Senior Associate, Customer Care Experience Engineers

  • Experience Engineers are a team within Voice of Customer (VoC) in Lazada Customer Care that is responsible to handle critical cases escalations towards driving…

Associate, Trainer

  • As a Customer Care Trainer, you are responsible for equipping our customer care agents with the skills they need to consistently deliver positive customer care…

Associate, Key Account Management (Health)-Country

  • Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate seller relationships.

Senior Associate, Customer Care (Buyer Experience)

  • Reporting to the Senior Manager of Customer Experience, you will be responsible for:
  • Collecting and understanding feedback from customers qualitatively and…

Associate, CCO Office

  • Reporting to the Chief Customer Officer, you will be under Strategy & Business Partners; responsible for :
  • Coordinating key CCO focus projects alongside Head of…

Senior Associate, BPO Team Lead (Operations Excellence)

  • Adhering to the overall Lazada strategy and helping to drive the business forward.
  • We are looking for someone who is a self-motivated individual who can perform…

Associate, Customer Engagement-Country

  • This role is responsible for strategizing and implementing Consumer Engagement tools initiatives and programs like Brand Mega Offer to optimize business…

E-Commerce Assistant Executive new

  • Liaise closely with courier service company (monthly tax invoices, credit notes and billing for lost parcel).
  • Responsible for optimizing the customer experience…

Associate, Campaign Specialist-Country

  • Lazada’s Campaign team helps enhance both seller performance and user experience through category and cross-category campaigns on our platforms.

Legal Counsel-Malaysia

  • Reporting to the Head of Legal – Lazada Malaysia, you will be:
  • Advising on the structuring and implementation of a broad range of e-commerce and logistics…

Associate, Partnerships-Country

  • As an Associate of Strategic Partnerships, you engage with potential and existing partners across industries, negotiating the best possible offerings for our…

Associate, BPO Performance

  • VKAM is a team that support commercial sellers by incubating and growing sellers within the platform.
  • As a BPO Performance Management (VKAM) personnel, you are…

Customer Care & Operations Internship

Become Malaysia
Kuala Lumpur
  • We’re become, and we believe everyone deserves a smile they’ll love.
  • We also believe that you deserve a job you’ll love.
  • It’s no small task.
  • Are you up for it?

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