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    • Reply to customer live chats promptly and professionally on Shopee, Lazada, and TikTok Shop.
    • Answer questions about products, stock, shipping, and active…
    • View all Oasis Swiss Sdn Bhd jobs - Puchong jobs - Customer Service Representative jobs in Puchong
    • Salary Search: Customer Service (Afternoon Shift) salaries in Puchong
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Job Post Details

Customer Service (Afternoon Shift) - job post

Oasis Swiss Sdn Bhd
Puchong
RM 2,500 - RM 3,000 a month - Permanent, Full-time

Job details

Pay

  • RM 2,500 - RM 3,000 a month

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend jobs
  • Day shift

Location

Puchong

Full job description

Key Responsibilities:

  • Reply to customer live chats promptly and professionally on Shopee, Lazada, and TikTok Shop.
  • Answer questions about products, stock, shipping, and active promotions.
  • Handle after-sales issues like returns, refunds, cancellations, and customer complaints.
  • Coordinate with the warehouse team to check on delayed or missing parcels.
  • Monitor and reply to viewer comments during TikTok Live sessions.

Requirements:

  • At least a SPM holder (Fresh graduates are welcome).
  • Fluent in written and spoken English and Bahasa Malaysia.
  • Fast typing speed and good communication skills.
  • Familiar with Shopee/Lazada/TikTok seller backends (Preferred but training provided).
  • Must be able to work afternoon shifts (3pm-11.30pm), weekends, and public holidays.

Pay: RM2,500.00 - RM3,000.00 per month

Application Question(s):

  • Notice period?
  • Are you Malaysian?
  • Expected salary?
  • Able to work shift rotate include weekend & PH?
  • Able to work afternoon shift at 3pm-11.30pm?

Experience:

  • Customer service of Shopee/Lazada/Tiktok: 1 year (Required)

Work Location: In person

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