Skip to main content
Post your resume and find your next job on Indeed!

Live Chat Support jobs in Klang

Sort by: -
    • Manage inbound and outbound customer interactions across various communication channels such as Live Chat.
    • Strong command of English (written and spoken).
    • View all IGT Malaysia jobs - Shah Alam jobs - Customer Service Representative jobs in Shah Alam
    • Salary Search: Customer Service Representative - LiveChat salaries in Shah Alam|textlinkEl]
    • See popular questions & answers about IGT Malaysia
    • Support customers through chat, email, and phone.
    • The ideal candidate should be familiar in Saas platforms and possess excellent communication skills, a passion…
    • Experience in customer service, support, or a related role.
    • Provide quality customer support (24/7) through digital and LiveChat channels.

Job Post Details

[E-Commerce] Customer Service Representative - LiveChat
IGT Malaysia
Shah Alam
RM 2,500 - RM 3,200 a month
Permanent
Apply with Indeed

Job details

RM 2,500 - RM 3,200 a month
Permanent
Weekend jobs
Shah Alam

Full job description

What You’ll Be Doing

  • Manage inbound and outbound customer interactions across various communication channels such as Live Chat.
  • Deliver professional, accurate, and high-quality service while ensuring an exceptional customer experience.
  • Build and maintain strong working relationships with internal and external stakeholders.
  • Perform data entry tasks with a high degree of accuracy and efficiency.
  • Consistently meet individual and departmental performance targets.
  • Undertake any additional tasks or responsibilities as assigned by company leadership.

What We’re Looking For

  • Minimum qualification: SPM or higher.
  • Strong command of English (written and spoken).
  • Excellent multitasking and problem-solving skills.
  • Customer-focused mindset with a positive and service-oriented attitude.
  • Able to adapt to changing priorities and handle situations with empathy, integrity, and professionalism.
  • Willing to work on a 24-hour rotational shift, including weekends and public holidays.
  • At least 1 year of customer service or airline-related contact centre experience is an added advantage.
  • Fresh graduates are encouraged to apply.

What We Offer

  • Permanent employment with clear career development opportunities.
  • Comprehensive paid training program for all new employees.
  • Attractive KPI-based incentive scheme.
  • Exclusive corporate discounts and employee deals.
  • Generous annual leave entitlement.
  • EPF and SOCSO contributions provided.
  • Medical, health, and life insurance coverage.
  • Dental and optical claim allowances.
  • Convenient workplace access via an integrated link bridge connected to LRT/KTM Subang Jaya.

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Application Question(s):

  • What's your expected monthly basic salary?
  • How much notice are you required to give your current employer?

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume