Milk Company jobs

Job Title: Barista (Affogato & Dessert Specialist)

Job Level: Entry-level

Department: F&B Operations

Weekday Rate: $15/hour

Weekend Rate: $18/hour

Schedule: Minimum 4 days/week, 20 hours/week minimum, up to 35 hours/week
Location: The Exchange TRX, Kuala Lumpur

Overall Job Objectives:

The Barista is responsible for preparing high-quality coffee, affogato desserts, and gelato-based beverages while delivering warm, efficient, and engaging customer service. This role combines coffee craftsmanship, dessert presentation, and front-of-house hospitality.

Core Responsibilities:

• Prepare espresso-based drinks according to recipe standards
• Prepare affogato desserts with consistency and precision
• Scoop and portion gelato accurately according to SOP
• Present dessert drinks and toppings neatly and attractively
• Ensure correct temperature, taste, and presentation
• Perform daily calibration, cleaning, and basic maintenance
• Monitor bean freshness, grind size, and shot quality
• Follow food safety and hygiene standards
• Greet customers warmly and explain the menu clearly
• Recommend flavours, pairings, and upsell add-ons
• Handle POS transactions accurately
• Manage takeaway and dine-in orders during peak hours
• Maintain cleanliness of bar counter and service area
• Assist with opening and closing duties
• Monitor stock levels and support efforts to minimize wastage.

Job Specifications:

• Barista or café experienced preferred (training provided)
• Basic espresso and milk texturing knowledge
• Friendly, outgoing, and committed to outstanding customer service.
• Able to work in a fast-paced environment
• Food hygiene certification is an advantage
• Please note: Work Visa will not be provided by the company.

Key Deliverables:

• Ensure prompt, friendly, and consistent service at all times.
• Ensure consistent quality and presentation of all beverages.
• Ensure all equipment is cleaned and maintained according to health and safety guidelines.
• Meet sales targets through excellent customer service and appropriate product recommendations.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role:

• Training in specialty coffee and affogato preparation
• Career growth opportunities
• Modern dessert-coffee environment
• Staff meals or discounts

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

APPLY NOW!

Pay: RM15.00 - RM18.00 per hour

Benefits:

• Flexible schedule
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Barista: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Location:

• Kuala Lumpur (Preferred)

Work Location: In person