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- LocationNo 0156793220 Off Jalan Coastal, KOTA KINABALU 88100, Malaysia.
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- Professional development
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Job Post Details
Senior Executive, Corporate Catering & Outlet Operation
Job details
Pay information not provided
Full-time
Weekend jobs
Sepang
Full job description
Job Description
- Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
- Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
- Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
- Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
- Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
- Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
- Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
- Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
- Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Proven track record of delivering exceptional customer service and building strong client relationships.
- Proficiency in Microsoft Office suite and catering management software.
- Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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