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RM 60,000 jobs in Johor Bahru

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    • Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
    • Be the first point of contact for drivers' requests and…
    • View all Inter Island jobs - Johor Bahru jobs - Customer Service Representative jobs in Johor Bahru
    • Salary Search: Customer Service (SG JOB) salaries in Johor Bahru
    • WE NEED VALID AND PASS SPM CERTIFICATE.
    • Pay: Up to RM6,000.00 per month.
  • View similar jobs with this employer
    • We are seeking a highly organized and detail-oriented Document Controller to join our international Project Management Consultant (PMC) team for a *Data…
    • Organize and implement production activities according to the monthly production plan to ensure efficient operations.
    • Possess at least Diploma in any field.
    • Document Controller in a data center project manages, organizes, and tracks all technical drawings, engineering submissions, contracts, and quality records from…
    • In this role, you will ensure that supplier quality practices comply with applicable regulations, standards, customer expectations, and Roquette requirements,…
    • We are seeking a proactive Assistant Project Manager (Project Controls) to support the delivery of a large-scale Data Centre project.
    • Supervise and coordinate daily administrative activities to ensure smooth office operations.
    • Lead, assign, and monitor the workload of administrative staff.
    • Lead and oversee daily operational activities to ensure all accommodation units meet company quality, cleanliness, and presentation standards.
    • Assist in daily production planning & progress tracking.
    • Monitor delivery schedule and order completion.
    • Assist in documentation (DO, planning, reports).
    • Oversee the comprehensive administrative work of the company, develop administrative management systems and work plans, and ensure the efficient operation of…
    • You'll oversee critical data centre infrastructure to maintain continuous operations and service level agreement (SLA) compliance.
  • View similar jobs with this employer
    • Employment Type:* Full-time / Part-time.
    • Leadership Management Malaysia (LMM) is seeking an enthusiastic and engaging Facilitator to deliver professional…
    • Performing regular inspections of structure and civil infrastructure at each stage and comparing completed work with drawings and specifications.
    • The Construction Quality Manager for Johor Bahru metro will work full-time with the project teams to oversee quality assurance and quality control (QA/QC)…

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Job Post Details

Customer Service (SG JOB)
Inter Island
Johor Bahru
RM 6,000 - RM 8,000 a month
Permanent, Full-time
Apply now

Job details

RM 6,000 - RM 8,000 a month
Permanent, Full-time
Johor Bahru

Full job description

Your Role on Our Journey

As a Customer Experience Consultant, you'll be the go-to person for our drivers after they hit the road in their leased PHVs. Your main task? To make sure every driver feels supported, heard, and valued. Whether it's resolving an issue, answering queries, or just checking in to see how they're doing, your role is crucial in keeping our drivers happy and our engines running smoothly.

Your Day-to-Day Adventures

  • Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
  • Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
  • Regularly follow up with drivers to gather feedback and check on their experience.
  • Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
  • Build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
  • Keep customers updated on the latest promotion and product.

What Makes You a Perfect Fit

  • At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service
  • A passion for helping and interacting with people.
  • Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
  • Excellent communication skills and proactive, empathetic approach to customer service.
  • The ability to identify sales opportunities without ever losing that personal, caring touch

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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