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Senior Executive, Corporate Catering & Outlet Operation
AirAsia
·
4.4
Sepang
Full-time

Job details

Pay information not provided
Full-time
Weekend jobs
Sepang

Full job description

Job Description

  • Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
  • Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
  • Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
  • Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
  • Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
  • Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
  • Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
  • Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
  • Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
  • Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Proven track record of delivering exceptional customer service and building strong client relationships.
  • Proficiency in Microsoft Office suite and catering management software.
  • Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
Certification in food safety and sanitation preferred.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
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