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Restaurant Operations Manager jobs

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    • Set and monitor KPIs for operations and training teams, ensuring consistent performance.
    • 8–10 years of experience in F&B multi-outlet operations, including…
    • View all YC CAPITAL SDN BHD jobs - Kuala Lumpur jobs - Head of Operations jobs in Kuala Lumpur
    • Salary Search: Head of Operations (F&B Only) salaries in Kuala Lumpur
    • See popular questions & answers about YC CAPITAL SDN BHD
    • 5+ years in F&B/restaurant operations, with at least 2 years in a multi-unit or senior management role.
    • Partner with HR on hiring, onboarding, and disciplinary…
    • Assist in preparing and managing budgets for F&B operations.
    • Coordinate with area managers to address regional operational challenges and opportunities.
    • Assist in preparing and managing budgets for F&B operations.
    • Coordinate with area managers to address regional operational challenges and opportunities.
    • Act as the departmental duty manager for special events and functions.
    • Strong knowledge of MS Office and restaurant management systems (POS).
    • Strong organizational skills to maintain the operations records.
    • Perform hands-on operations work and handle the administrative responsibilities.
    • Oversee day-to-day restaurant operations.
    • Knowledge of restaurant operations, inventory, and cost control.
    • Manage and train restaurant staff to achieve high…
    • Oversee the day-to-day operations of all F&B outlets.
    • Strong knowledge of F&B operations, cost control, inventory management, and customer service.
    • Training staff to follow restaurant procedures.
    • Minimum of 3 years for Supervisor / 5 years for assistant manager working experience in either fast food chain,…
    • Coordinate operational support across all departments to ensure seamless day-to-day operations.
    • Experience managing multi-department operations with strong…
    • Provide adequate of levels of supervision for the entire operation of the restaurants.
    • Helping in any area of the restaurant when circumstances dictate.
    • Managing the food and beverage department by overseeing the operations of the kitchen, restaurant, bar, and other F&B areas.
    • Willing to travel frequently and support operations across multiple locations.
    • Implement continuous improvement initiatives to enhance store operations and…
    • Multi-Unit Operations: Oversee daily operations across restaurant, costume rental shop, and Funland project.
    • Availability: Immediate | Full-Time.
    • Position responsible for assigned food and beverage/culinary operations.
    • Takes ownership of a guest complaint/problem until it is resolved or it has been…

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Job Post Details

Head of Operations (F&B Only) - job post

YC CAPITAL SDN BHD
2.1 out of 5 stars
Kuala Lumpur
RM 8,000 - RM 15,000 a month - Permanent, Full-time

Job details

Pay

  • RM 8,000 - RM 15,000 a month

Job type

  • Permanent
  • Full-time

Location

Kuala Lumpur

Full job description

Job Summary:

The Head of Operations is responsible for leading the strategic and day-to-day operations of the company’s owned outlets (HQ) and JV network, while also overseeing the Training Department to ensure operational excellence, brand consistency, and sustainable growth. This role ensures all operational units are aligned with company standards, customer expectations, and business goals.

Key Responsibilities:

  • Lead and manage Operations HQ and JV Operations, ensuring alignment across all outlets.
  • Oversee the Training Department, ensuring that staff development programs support operational needs.
  • Develop and implement strategies to improve service quality, cost control, productivity, and guest satisfaction.
  • Set and monitor KPIs for operations and training teams, ensuring consistent performance.
  • Collaborate with other departments (QA, HR, Marketing, R&D) to support cross-functional initiatives.
  • Drive store performance, customer experience, and compliance with brand standards across all business units.
  • Lead expansion and outlet opening initiatives, including location assessments, setup, and staffing.
  • Establish SOPs and ensure strict adherence across all operational areas.
  • Manage franchise partners' performance and ensure contractual and operational compliance.

Requirements:

  • Bachelor’s or Master’s degree in Business, Hospitality, or related field.
  • 8–10 years of experience in F&B multi-outlet operations, including franchise management.
  • Proven leadership experience, with strong skills in operational planning, team development, and performance management.
  • Experience managing training functions in a service-oriented environment.
  • Excellent communication, strategic thinking, and stakeholder management skills.

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM15,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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