Standard Chartered Training Manager jobs

Position Summary

The Professional Education and Training (Associate) Manager – International is responsible for the development, coordination and execution of Professional Education programs across APAC and EMEA, while also supporting selected internal training activities, particularly across APAC.

Reporting to the Senior Manager, Professional Education – International, the role translates the International Professional Education strategy into effective educational programs and partners with the International Training team to support internal product, clinical and procedural training.

The position plays a key role in ensuring that Professional Education activities are scientifically relevant, operationally effective and executed in accordance with applicable company policies, compliance requirements and local regulations.

The Manager will develop strong relationships with Faculty and internal stakeholders and contribute to identifying educational needs and opportunities that support healthcare professionals in expanding their knowledge, skills and confidence in the appropriate use of Cordis technologies.

Key Responsibilities

• Support the implementation of the International Professional Education strategy and annual education plan. Develop, coordinate and execute Professional Education programs across assigned countries and regions.
• Manage international on-site events, including workshops, proctorships, roundtables and other HCP training activities.
• Take ownership of assigned programs, developing project plans, timelines and key milestones from initial concept and planning through execution, follow-up and evaluation, ensuring activities are delivered according to agreed objectives and deadlines.
• Coordinate Faculty engagement for assigned educational programs, including roles, responsibilities, educational objectives and deliverables. Ensure Faculty members are appropriately briefed on the objectives, audience, agenda and expected educational outcomes of each program.
• Coordinate with internal stakeholders to ensure that Faculty engagement, contracting and compensation processes are completed appropriately and within required timelines.
• Partner closely with Professional Education colleagues, Legal and Compliance, country organizations, Marketing, Medical Affairs and other relevant functions.
• Ensure Professional Education activities are planned and executed in accordance with Cordis policies, applicable laws, industry codes and local regulations.
• Evaluate the effectiveness and impact of Professional Education activities based on participant feedback and program outcomes, identifying key learnings and opportunities to continuously improve future educational programs
• Manage assigned Professional Education budgets responsibly and in line with approved plans.
• Manage and coordinate Educational Grant requests across assigned countries and regions, working closely with country teams, Legal, Compliance and Finance to ensure appropriate assessment, documentation, approvals and execution in accordance with Cordis policies, applicable industry codes and local regulations.

Training:

• Partner with the International Training team to support the planning, coordination, and delivery of internal training activities across APAC, including New Hire Training and ongoing learning initiatives.
• Support the facilitation and delivery of internal product and clinical training, including product demonstrations, hands-on activities, breakout sessions and other practical learning activities as required.
• Support the administration, coordination and logistics associated with APAC internal training activities, working with country teams and relevant stakeholders to ensure effective execution.

Qualifications & Core Competencies

• University degree or equivalent professional experience, preferably in healthcare, education or a related field.
• Relevant experience in the medical device, pharmaceutical, healthcare or medical education industry, preferably in Professional Education, clinical training or another HCP-facing role
• Proven experience in managing educational programs and complex cross-functional projects, with strong ownership from planning through execution and evaluation.
• Strong ability to build credible and professional relationships with HCPs and Faculty, including senior healthcare professionals.
• Strong project management, organizational and prioritization skills, with the ability to manage multiple projects, stakeholders and deadlines simultaneously.
• Ability to work effectively in an international, multicultural and cross-functional environment, collaborating across countries and functions.
• Good understanding of healthcare compliance and HCP engagement principles, with a strong commitment to appropriate governance and documentation.
• Experience with social media and digital communication, particularly in a professional, healthcare or educational environment, will be considered a strong plus
• Strong communication, problem-solving and decision-making skills, with a proactive and accountable approach.
• Good financial awareness, with the ability to manage assigned budgets and resources responsibly.
• Fluent written and spoken English; additional languages are an advantage.
• Willingness and ability to travel internationally up to 60% of the time.

Training:

• Experience in training delivery, or facilitation, with the confidence to engage groups and support practical, hands-on learning activities, would be an advantage.