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Travel Agent jobs in Kuala Lumpur

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    • To ensure that all calls are routed to the appropriate extension of the right employees and to ensure that all reservations taken are appropriately filed.
    • View all YTL Hotels jobs - Kuala Lumpur jobs - Travel Agent jobs in Kuala Lumpur
    • Salary Search: Travel Centre Agent - YTL Travel Centre salaries in Kuala Lumpur
    • Coordinate and monitor work load of each agent to ensure smooth operations.
    • To ensure that all booking requests received is processed and confirmed as soon as…
    • Prior experience in travel agency is an advantage.
    • Advice on best fare options, routes, and travel policies.
    • Working hours: *8 hours working + 1 hour lunch.
    • To handle daily administrative duties such as customer registration, answering phone calls, responding to messages, and emails, scheduling appointments for…
    • Fresh graduate will need to have an education background in travel & tourism.
    • An opportunity for EXPERIENCED AFTERHOURS TRAVEL CONSULTANTS to be part of a…
    • This team empowers travel agencies across Southeast Asia through intelligent technology, workflow automation and distribution strategies that move travel…
    • We provide travel professionals worldwide with comprehensive travel solutions, offering access to accommodation, transportation, and destination services across…
    • Research and respond to travel agent commission inquiries.
    • Responsible in maximizing the occupancy and average room rate at all times and maintaining consistent…
    • Ensure smooth itinerary flow (logical routing, realistic travel time, comfortable pacing).
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    • IBC Tours is one of Malaysia's fast-growing Muslim travel agencies, specialising in outbound and inbound travel packages.
    • Experience in Sales with experience.
    • If you have a genuine passion for travel and exploring new destinations, working in our company will allow you to be immersed in the world of travel every day.
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Job Post Details

Travel Centre Agent - YTL Travel Centre - job post

YTL Hotels
2.7 out of 5 stars
Kuala Lumpur
Full-time

Job details

Job type

  • Full-time

Location

Kuala Lumpur

Full job description

OBLIGATION :

Internal Customers:-

To ensure that all calls are routed to the appropriate extension of the right employees and to ensure that all reservations taken are appropriately filed.

External Customers:-

To ensure that all reservations are taken accurately and are free from errors and mistakes. On top of that to ensure that all telephone calls are answered promptly and in accordance to the telephone an-swering standards.

PRODUCTS PRODUCED:

Verify all reservation information with callers to ensure accuracy.

Accommodate and document special requests in an accurate and efficient manner.

Determine the most appropriate room type to meet guest requirements and maximize room rate.

Explain guarantee and cancellation policies to callers.

Describe room accommodations and benefit feature sale amenities to guests.

Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events).

Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers.

Input and access data in reservation system by entering correct information into proper fields.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

PEOPLE YOU SERVE : Internal and External customers

Job Type: Full-time

Benefits:

  • Meal provided
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • This position is open to Malaysian citizens only. Do you meet this requirement?

Experience:

  • Hotel working: 1 year (Preferred)

Work Location: In person

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