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TELUS Digital logo
Online Data Analyst - Malaysia
Petaling Jaya
•
Remote
RM 4.98 an hour

Job details

RM 4.98 an hour
Remote in Petaling Jaya

Full job description

Description

Millions of people rely on digital maps every day to navigate, to discover, to find their way. But maps are only as accurate as the data behind them, and data is only as trustworthy as the people who verify it. Your knowledge of Malaysia's geography, local landmarks, and how people actually navigate your region is something no algorithm can fully replicate. That local intelligence is what makes maps genuinely useful.

In this role, you will conduct structured quality audits on spatial and mapping datasets. Your role is to verify, evaluate, and validate complex geographic and business information using advanced mapping tools and detailed reference materials.

You may work on a variety of tasks, including:


  • Review and verify map, business, address, and location information

  • Research information using online maps, search engines, directories, and reliable sources

  • Compare information from different sources and determine which result is most accurate

  • Evaluate English language search results and information

  • Follow detailed project guidelines when making decisions

  • Work across different task types such as Maps, Search/Relevance, Audio, etc.

  • Provide accurate evaluations that help improve digital products and AI systems


Training materials, guidelines, and examples are provided.


Requirements:

  • Professional fluency in English (native or near-native proficiency required)

  • Have lived in Malaysia for the last 5 consecutive years

  • In-depth regional, cultural, and geographic knowledge of Malaysia

  • Willingness to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)

  • Excellent attention to detail and ability to understand and apply project guidelines

  • Willingness to participate regularly each week when work is available

  • Stable internet connection and access to a personal computer


Why join the project:

  • Fully remote flexibility: Work from home using your own computer and a stable internet connection

  • Structured onboarding: Access comprehensive evaluation guidelines, detailed reference materials, and practical examples before your first live assessment

  • Direct feedback and growth: Receive performance assessments tied to quality metrics so you can refine your evaluation precision

  • Ongoing participation: The project is best suited to contributors interested in participating regularly when tasks are available, rather than only completing occasional tasks.

  • Variety of tasks: Depending on project needs and your qualifications, you may have opportunities to work across different task types.

  • Responsive support team: Our contributor support team can assist with project guidelines, technical questions, and administrative topics.


Assessment


In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.


Service Rates


This is a task-based opportunity rather than an hourly-paid position.


Each task has an assigned rate based on its estimated completion time. Based on current task rates and estimated completion times, earnings are approximately equivalent to:


$4.98USD per hour **This hourly equivalent is provided as an estimate only.


Actual earnings may vary depending on:


  • The type of tasks completed

  • The volume of available tasks

  • The number of tasks you choose to complete

  • Quality and productivity requirements

  • Your individual pace of work

  • Your level of regular participation


Independent Contractor Relationship


This opportunity is offered on an independent contractor basis.


Contributors have flexibility in deciding when they participate and how much available work they choose to complete, subject to project availability, qualification requirements, and project quality standards.


While there is no fixed work schedule, the project is intended for contributors who can participate regularly and consistently when tasks are available.


This opportunity does not create an employment relationship with TELUS Digital.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


About Company:


TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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