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Job Post Details

SERVICE CREW - IOI MALL PUTRAJAYA - job post

Gula Cakery Sdn Bhd
Putrajaya
RM 2,500 - RM 2,899 a month - Permanent, Full-time

Job details

Pay

  • RM 2,500 - RM 2,899 a month

Job type

  • Permanent
  • Full-time

Location

Putrajaya

Full job description

Position: Service Crew - GULA CAKERY IOI MALL PUTRAJAYA

Vision

We imagine the world where GULA CAKERY is regarded as one of the best cake shops in Malaysia.

Key Responsibilities

The Team Member is responsible for serving all products with friendly, individualized attention towards each customer. He or She is also responsible for educating customers about our dessert, food and Drink. The Team Member will fulfil any other duties the Outlet Manager, Assistant Manager or Management Trainee assigns and will represent Gula Cakery Group in a professional manner.

Sales and Customers Service

Maintain a profitable and reputable outlet by:

  • Accurately bringing sales orders into cash register and counting back charge to customers in courteous and friendly manner.
  • Maintaining efficient, friendly service standards at all times
  • Participating in all sales promotions effectively and efficiently.
  • Politely answering the telephone & customer questions.
  • Reporting all customer complaints to the Manager on duty.
  • Responding pro-actively to prevent customer service situation.
  • Safely handling all hot and colds drinks during drink preparation.
  • Safely handling all hot food and dessert during food preparation.
  • Verbally receiving and calling back customer orders in a friendly manner

Store Operations

Maintain an efficient and a smooth operation and work environment by:

  • Arranging items on top of chiller, the table and static displays.
  • Checking display item on the shelf, to ensure that product are within the expiry period.
  • Informing the manager on duty of any a operational inconsistencies.
  • Replenishing necessary items at the condiments stand.
  • Reporting all employee accidents to the manager on duty.
  • Restocking shelves when necessary.
  • Routinely cleaning the bar area, floor, dine in, Boh area, taking out trash, etc.
  • Running errands and when needed.
  • Updating the ig story / any posting for catalogue update and other information.
  • Working special events as needed.

Job Time: Full-time
Benefits:

  • Additional leave
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Application Question(s):

  • Do you have Typhoid Vaccine?

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

Job Type: Full-time

Benefits:

  • Meal allowance
  • Opportunities for promotion
  • Professional development

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM2,899.00 per month

Benefits:

  • Meal allowance
  • Opportunities for promotion

Language:

  • Bahasa (Preferred)

Work Location: In person

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