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    • Answers customer inquiries via phone, email , SMS, and live chat/social media platform.
    • Build sustainable relationships and trust with customer accounts through…
    • Deliver end-to-end customer service, managing inquiries, orders, deliveries, complaints, and follow-ups.
    • Manage multiple stakeholders to meet delivery timelines…
    • Deliver end-to-end customer service, managing inquiries, orders, deliveries, complaints, and follow-ups.
    • Manage multiple stakeholders to meet delivery timelines…
    • Deliver end-to-end customer service, managing inquiries, orders, deliveries, complaints, and follow-ups.
    • Manage multiple stakeholders to meet delivery timelines…
    • This is a full-time on-site role located in Kuala Lumpur for a Sales Executive.
    • The Sales Executive will be responsible for generating leads, developing and…
    • Customer Service & Ordering: Greet customers, take orders accurately.
    • Food Service: Serve food and drinks, ensuring accuracy with orders and maintaining high-…
    • Support and oversee daily store operations to ensure compliance with company standards in Quality, Service, and Cleanliness (QSC).

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Job Post Details

Customer Service Assistant - job post

Coway Malaysia
3.5 out of 5 stars
Kuala Lumpur
RM 2,500 - RM 3,000 a month - Contract

Job details

Pay

  • RM 2,500 - RM 3,000 a month

Job type

  • Contract

Location

Kuala Lumpur

Full job description

Job description:

1. Answers customer inquiries via phone, email , SMS, and live chat/social media platform

2. Build sustainable relationships and trust with customer accounts through open and interactive communication

3. Identify and assess customers’ needs to achieve satisfaction

4. Maintaining a positive, empathetic and professional attitude toward customers at all times

Requirements:

  • Minimum SPM/STPM/Diploma in any discipline.
  • Preferably 1 year of working experience in administration, customer service or equivalent.
  • Must be familiar with computer applications, ie. Microsoft Word & Excel.
  • Able to work independently with minimum supervision.
  • Fresh Graduates are encouraged to apply.
  • Only shortlisted candidates will be notified.
  • Those who are able to start work immediately will be given priority.
  • Job Location : Wisma UOA, Kuala Lumpur
  • Contract 12 months

Pay: RM2,500.00 - RM3,000.00 per month

Work Location: In person

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