Senior Customer Service Representatives for hire
Find senior customer service representatives who excel in resolving customer inquiries, providing product knowledge, and maintaining high satisfaction levels. Indeed Smart Sourcing matches you with quality talent to make your hiring faster and simpler.
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3,815
candidates
Resume updated in last 6 months
Education level
- Vocational or technical training
- 49%
- Bachelor's degree
- 46%
- Master's degree
- 3%
Years of experience
- 6-10 years
- 40%
- More than 10 years
- 40%
- 1-2 years
- 10%
Current company
Concentrix
TELEPERFORMANCE MALAYSIA SDN BHD
Time at current job
- 2-5 years
- 43%
- More than 5 years
- 43%
- Less than a year
- 14%
Browse Indeed's database of 3,815 profiles for Senior Customer Service Representatives
Last updated: 30 Oct 2026
Senior Customer Service Representative: Cost of hiring?
- Common salary in MY: RM30,049 yearly
- Typical salaries range from RM17,440 – RM51,803 yearly
- Find more information on Indeed Salaries
*Indeed data (MY)
Senior Coordinator / Senior Service Executive
Kuala Lumpur, Kuala Lumpur
Senior Advisor & Escalation Manager
Kuala Lumpur, Kuala Lumpur
Customer Service Representative
Kuala Lumpur, Kuala Lumpur
Customer Service Senior Executive
Malaysia
Customer Service Representative
Kuala Lumpur, Kuala Lumpur
Customer Service Representative
Seri Kembangan, Selangor
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a senior customer service representative role?
The average time to fill a senior customer service representative role is 53 days, calculated from the moment the job is posted until a candidate accepts the offer.
What are some job titles related to senior customer service representatives?
According to Indeed's Smart Sourcing data, job titles related to senior customer service representatives include: customer service representative, senior customer support (team leader) and senior advisor & escalation manager.
What level of education is common for a senior customer service representative?
Vocational or technical training is the most common level of education for a senior customer service representative in Malaysia, according to available candidates on Smart Sourcing.
How many years of experience is common for a senior customer service representative?
Most senior customer service representatives have 10 years of professional experience.
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