1Millennium International Sdn Bhd Employee Reviews for Customer Service Representative
Job Title
Customer Service Representative1 review
Location
Malaysia1 review
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typically day starts when you answer calls, SOPP is always updated per times, working there taught me about importance of timing, managing and how to settle issue ASAP at the first time to avoid customer calling back, how to take ownership and teamwork. the hardest part of the job is the shifts, it's not a suitable job for those looking for work life balance, as you tend to get tired at the end if the day. the most enjoyable part is when we don't have to deal with nasty calls, when the day comes to an end, when the salary is out and when we are right and prove it to customer by being so.
Pros
high salary
Cons
no work life balance & performance incentives are always cut off
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