AIG Employee Review

Productive at first

4.0

15 November 2020

Customer Service Representative (Former Employee) - Jeffersonville, IN

I pretty satisfied with AIG; however there was only one adequate supervisor, that I had the pleasure of working with. He was very knowledgeable; whereas most were not. When I first started working there I had to be my own supervisor, even though a supervisor was present for half of the shift. Also I had to handle my own escalations. I was very disappointed with the way the company responded at times that I needed them to be there for me.

Ratings by category

3.0Work/Life Balance

3.0Compensation/Benefits

4.0Job Security/Advancement

4.0Management

4.0Culture

Pros

Steady employment

Cons

Supervisors were not properly prepared for the position.

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