AIG Employee Reviews for Business Analyst
Business Analyst69 reviews
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good exposure to develop career opportunity and grow within the organisation. Join AIGSS under Quality Management Team as a Quality Assurance Analyst for CPS Collection Team (Finance and Accounts - Account Receivable). Responsible to analyse cases processed by Australia, Indonesia and Malaysia CPS Collection (Account receivable) and produce weekly and monthly quality report for the team.
Working at AIG was a great experience. A typical day would include being busy from the time you log onto your computer until the time that you leave for the day. There were many challenges that include handling call volume coming into the call center, to making sure the department was in compliance, to maintaining communication with different departments that were located in other states/countries. What I like about my previous employment was the ability to learn many new skills, building working relationships with others, and the opportunity to grow within the company.
Great place to work. Typical day at work is awesome because of the pace of work. When one is kept busy without getting stressed it pushes one to achieve more. Not that one cannot handle stress, but in the long run it certainly helps go further! AIG is among the bestof the companies to work for and always cares for the employees and consultants alike
I was working as a consultant for American International Group (AIG) in Property Casualty in Financial Lines as a Business Analyst for 21 months in New York. While not having any insurance background or experience, I assisted in establishing and maintaining a database library where I received a $7,000 promotion for my contribution and performance on the project
Great team work environment
No real job security
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o Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives. o Documented the “AS-IS” Business Workflows adhering to UML standards. o Managed the application support product backlog using JIRA cards. o Conducted Monthly Business Prioritization meetings with the stakeholders, identified JIRA cards to be scheduled for the upcoming release. o Documented User Story using JIRA to describe the business need. o Conducted weekly sprint planning meeting with the developers and quality assurance analysts to review user story, assign story points and assign cards to a respective sprint. o Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD). o Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants. o Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements. o Identified use cases from the functional requirements, wrote use case specifications and created “TO-BE Business Process Workflow” diagrams (activity diagrams) in MS Visio. o Designed User Interface-level wireframes detailing interaction models and user experience using Axure. o Conducted requirement workshops to verify and validate business requirements. o Created use case diagrams using MS Visio to show interaction between the actors and the use cases as well as to demonstrate the relationship between the use cases. o Maintained - more...
No room for advancement as the company is laying off rather than hiring. Good management, decent workplace environment, very corporate. Not overly fun or exciting, just a normal job. Good benefits and pay.
benefits, work/life balance
No room for advancement/growth, company downsizing
Make out bound calls Make changes to applications Add driver Delete Driver Add Vehicles Delete Vehicles Change Addresses etc have license for property and causality Insurance (auto and home owner) 21st Century was formerly AIG Fun play to work
use plan time when ever you want
I think AIG is a great place to work. My co-workers here are very nice and helpful. There is a constant change in what is expected of us from the management team, I feel that the management team needs to provide clearer goals and direction on where everything is heading.