AIG
3.7 out of 5 stars.
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AIG Employee Reviews for Business Analyst

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good exposure to develop career opportunity and grow within the organisation. Join AIGSS under Quality Management Team as a Quality Assurance Analyst for CPS Collection Team (Finance and Accounts - Account Receivable). Responsible to analyse cases processed by Australia, Indonesia and Malaysia CPS Collection (Account receivable) and produce weekly and monthly quality report for the team.
Pros
cool boss
Cons
nil
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Moved up quickly from BA, Sr. BA to Team Lead (business operations). The culture and overall future of location, outsourcing, etc. is uncertain.
Pros
Compensation, 401k match %
Cons
Work/life balance
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pretty good job, however, incredibly repetitive. had to work with people who did not want to be audited/hostile to being audited/living in a different country/underneath an entirely different structure.
Pros
friendly people
Cons
unpaid overtime is pressured
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The scope of this project is to develop an online system that provides insurance for residential and commercial properties. This project involved in enhancing a web-based system for quoting, maintaining and processing claims to homeowner insurance policies.
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Working at AIG was a great experience. A typical day would include being busy from the time you log onto your computer until the time that you leave for the day. There were many challenges that include handling call volume coming into the call center, to making sure the department was in compliance, to maintaining communication with different departments that were located in other states/countries. What I like about my previous employment was the ability to learn many new skills, building working relationships with others, and the opportunity to grow within the company.
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AIG is a good place to work. There is a good work / life balance and a commitment to skills training. The managers make a concerted effort to make sure there is a positive working energy.
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Growing company with fantastic co-workers and wonderful benefits. Educational opportunities within the company that allows you to gain valuable work experience.
Pros
Benefits; Work Life Balance
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International company with great opportunities Get to work with people from across the world with diverse cultures and experience Travel opportunities
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Great place to work. Typical day at work is awesome because of the pace of work. When one is kept busy without getting stressed it pushes one to achieve more. Not that one cannot handle stress, but in the long run it certainly helps go further! AIG is among the bestof the companies to work for and always cares for the employees and consultants alike
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I was working as a consultant for American International Group (AIG) in Property Casualty in Financial Lines as a Business Analyst for 21 months in New York. While not having any insurance background or experience, I assisted in establishing and maintaining a database library where I received a $7,000 promotion for my contribution and performance on the project
Pros
Great team work environment
Cons
No real job security
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Fast paced work environment sometimes with short time frames for projects. Ability can exist to move from project to project.
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There have been multiple layoffs over the past three years. There is not a lot of training provided at AIG. You mostly learn from doing and making mistakes as you go.
Pros
Most departments work from home at least one day a week
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The New CEO has done a lot of great upgrades to the AIG home office and is looking to make other structural changes within the organization, including how performance management is done annually.
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o Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives. o Documented the “AS-IS” Business Workflows adhering to UML standards. o Managed the application support product backlog using JIRA cards. o Conducted Monthly Business Prioritization meetings with the stakeholders, identified JIRA cards to be scheduled for the upcoming release. o Documented User Story using JIRA to describe the business need. o Conducted weekly sprint planning meeting with the developers and quality assurance analysts to review user story, assign story points and assign cards to a respective sprint. o Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD). o Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants. o Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements. o Identified use cases from the functional requirements, wrote use case specifications and created “TO-BE Business Process Workflow” diagrams (activity diagrams) in MS Visio. o Designed User Interface-level wireframes detailing interaction models and user experience using Axure. o Conducted requirement workshops to verify and validate business requirements. o Created use case diagrams using MS Visio to show interaction between the actors and the use cases as well as to demonstrate the relationship between the use cases. o Maintained - more...
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Challenging Environment with the potential for transfer to other departments
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But need more money they do not pay well. Great people and allow us to do our jobs no one stands over me.
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Make Calls for Projects that I was working on. Take notes Discussion on project with PM Set up meetings coordinate with everyone
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Needs more diversity and better employee moral culture is doom and gloom. Culture and review process has created a cut throat environment.
Pros
Pto
Cons
Might merge into a department with a manager who is uncomfortable with you.
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No room for advancement as the company is laying off rather than hiring. Good management, decent workplace environment, very corporate. Not overly fun or exciting, just a normal job. Good benefits and pay.
Pros
benefits, work/life balance
Cons
No room for advancement/growth, company downsizing
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Make out bound calls Make changes to applications Add driver Delete Driver Add Vehicles Delete Vehicles Change Addresses etc have license for property and causality Insurance (auto and home owner) 21st Century was formerly AIG Fun play to work
Pros
use plan time when ever you want
Cons
healthcare
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I think AIG is a great place to work. My co-workers here are very nice and helpful. There is a constant change in what is expected of us from the management team, I feel that the management team needs to provide clearer goals and direction on where everything is heading.
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  1. Business Analyst