AIG
3.7 out of 5 stars.
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AIG Employee Reviews in Nashville, TN

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Good product mix. Heavy insurance product driven. Investment are a little lacking for full client platform. Good company overall. Enjoyed the work and the people.
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The IT organization is undergoing what feels to be an unending transformation. Processes are introduced, changed, and abandoned with little to no communication. Getting simple things done now take an act of congress. Speaking with senior management it seems that this will get worse before it starts to get better. The problem is that this has become cyclical. As things start to improve we have a shift in the executive leadership and a new round begins. Middle management is powerless to effect change and give little hope that there will be any improvement.
Pros
Somewhat generous for time off
Cons
Process change is consistent and not well executed
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If you have a great manager, and find the dept. that fits you, you'll find it to be a very agreeable place to work. If not, it can turn tedious over time. Benefits are good, retirement package is relatively solid, but there is little room for advancement at times, and there are no promotions, only incentive pay packages once a year, with the value of those incentive pays fluctuating every year.
Pros
Flexible PTO usage, a good manager makes a world of difference
Cons
No breaks depending on dept., no promotions
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Constant change is the norm at AIG, must be willing to get used to this fact, otherwise you might be better off looking elsewhere. Provides great experience in the industry, but not a great choice for long term stability.
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American General touts itself on inclusion and diversity. This contributes to a very friendly and respectful work place environment . Management is amazing and the flexible work arrangement is top notch. American General works very hard to educate the employee via various training, one to one sessions and knowledge checks and this contributes to the employee performing their job with a high degree of accuracy .
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I was hired as a piece worker. They were running a program for people w/ disabilities, I have TBI. I started as a regular worker and was promoted to supervisor after two weeks.
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Throughout my time with the organization much of the time spent during the work day was frivolous meetings about "competitive" in house challenges that really have no real value in advancement nor recognition.
Pros
stable work schedule non changing annual selection.
Cons
healthcare rates are pretty steep depending on your start pay
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Consisted of upgrading and migration of software applications and building new systems for all employees. Multiple 3rd party applications were involved and a lot of customization for executing Windows operating system upgrades.
Pros
Freiendly staff
Cons
Was no opportunities to become direct employee
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The expectations were to work as many hours as you had to work to handle the job. Technology is big here as is automation and there is little to no support of the Underwriters. Long days, weekend work was needed; no incentives for extra work.
Pros
Work At Home
Cons
Long Days; Poor Management
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AIG is a great place to work, learn, and grow your skills. Friendly team based environments. Medium to fast paces work loads. Really good medical and retirement benefits.
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I have enhanced my skills in customer service. by joining comp erg and participating in several networking events i have also been able to been able to network
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Fast paced environment working at accelerated pace Enjoy camraderie of remote Underwriters on other teams Work, files are challenging which generates a feeling of being productive
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Good job work/life balance and good compensation. The company provided many opportunities for advancement. The most enjoyable part of the job was the collaboration and communication with all levels of management.
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Not much to say except that this company goes through employees like water from a faucet. They will cut you from your job in a heart beat and will do it in the most cold, clinical, terse way possible although their severences are fair to you based on time served. Work life balance is poor and their training is not very well done. Constant system changes and expectations. AIG was much better when I originally joined but things have gone down-hill.
Pros
Remote, overall good co-workers
Cons
Unstable, NO raises, pension eliminated, high chance of job loss, constant confusing changes
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Excellent opportunity for the right person. Great easy going management that cares about their people. Flexibility and job freedom. overall great place to work.
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Enjoyed working with my team. Manager and upper management were great. Room for advancement. Work closely with team members. GREAT benefits. PTO was amazing. And options to work from home
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Very stressful environment. When people left, there were no replacements, just distribute the work among the people left. Systems not updated and maintained so that work could be completed.
Pros
Flexible work schedule
Cons
Department Heads were not on site, but in other states or even other countries.
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Typical day - lots of conference calls, status reports, touching base with customers What I learned - improving one's own quality of work Management - available but you have to drive your own career
Pros
Good benefits
Cons
No merit increase for several years
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-Management with poor EQ unable to coach frontline staff to success -Pay not competitive -Lack of defined career paths and ability to advance -Clear disconnect between management's perception of the business and reality of day-to-day operations
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send and review emails, works about 40 cases daily. Answer and return calls to and from agents regarding cases. Work with underwriter to get cases issued.
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So many changes taking place now and over the last few years. Seems to be heading in the right direction and has a great customer focus. The people that work there are the most enjoyable part of the job.
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