Aegis BPO Malaysia
3.1 out of 5 stars.
Write a review

Aegis BPO Malaysia Careers and Employment

About the company

    Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 37 locations across 9 countries with more than 37,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 39 billion conglomerate.

    For more information, write to us at or visit

    Learn more


    Salary estimated from 347 employees, users, and past and present job advertisements on Indeed.

    Rating overview

    Rating is calculated based on 63 reviews and is evolving.



    Customer Service Executive in Ara Damansara
    on 24 September 2022
    Good place as a fresh graduates.

    Good place to start as a fresh graduate. They provide training for us to understand the role. However, not recommended for long term career plan. Stressful working environment.

    Customer Service Executive in Johor Bahru
    on 25 May 2022
    Good place for a beginner

    If you're a beginner, it's a good place for you to start. The management is helpful. Staffs are okay, if you can mingle around. Overall, I learned customer service skills here.

    Customer service in Ara Damansara
    on 24 January 2022
    The work environment is depend on the project.

    The salary is too low and no other beneficial except health care the work life balance is depend on the project and also HR is very difficult to communicate with

    Telemarketing Executive in Ara Damansara
    on 16 December 2021
    The worst company that I ever worked

    Useless team leaders who likes to abuse power for personal gain. Never appreciate someone’s talent, too much politics and useless team leaders. Don’t waste your time joining this company, a rider job could give you more satisfaction and calm mind. Not worth to work here.

    Customer service executive in Johor Bahru
    on 28 November 2021
    Best colleagues and team mates ever, management is worst

    Loved working there, job was very doable but the one and only down part is bad management. CSE and QA and TLs are great, people above us is worse . Great client as well

    What would you say about your employer?

    Help fellow job seekers by sharing your unique experience.

    Questions and answers

    People have asked 24 questions about working at Aegis BPO Malaysia. See the answers, explore popular topics and discover unique insights from Aegis BPO Malaysia employees.

    See questions about:

    • Interviews
    • Working Culture
    • Benefits
    • Hiring Process
    • Working Hours
    • Background Check
    • Dress Code
    • Office Locations
    • Salaries
    • Shifts
    • Working Environment

    Interview insights

    Insights from 75 Indeed users who have interviewed with Aegis BPO Malaysia within the last 5 years.

    Average experience
    Interview is average
    Process takes about a day or two

    Interview Questions

    The company will inquire regarding the past experiences with previous company. The common questions will be as adaption of working in team, could work in less supervision and stress, the reason of leaving previous company and expected salary based on experiences acquired throughout working life

    Shared on 5 November 2017

    Do you have any working experience? Do you have any background studies?

    Shared on 10 October 2017

    Simple interview, mostly about your background

    Shared on 1 April 2017

    Aegis BPO Malaysia locations

    • Companies
    • Aegis BPO Malaysia
    Tell us how to improve this page
    What would you add or change?