There is a lot ways to learn in a customer service. Past this 4 years i have conducted my self on a lot ways of learning as Customer service Officer and conducts new agents. There is schedule timing which need to follow duty rotation. I would like to acknowledge your immense input in getting the matter resolved. I have a winner’s attitude, and I appreciate the fact I taken on customers situation seriously. The professional manner in which you handled my query must be commended. Very good to stay on the line so patiently to help me with this walkthrough. Here goes with Aegis company is successful because of its focus on its customer services. Well done!