Aegis Limited
3.6 out of 5 stars.
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Aegis Limited Employee Reviews for Customer Support Representative

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Job Title
Customer Support Representative37 reviews
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Ratings by category

3.5Work-Life Balance
3.1Salary & Benefits
3.4Job Security & Advancement
3.4Management
3.5Culture

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Found 37 reviews matching the searchSee all 1,910 reviews

Worse Management

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I won't lie on working environment as its absolutely amazing and the job also not so stressful.. However the management especially team leaders are the worse as they own the place.. And management never takes action against them even did complain.
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Good environment

There are equal pros and cons There is no holiday except your weekoff..only one weekoff..you need to apply for every leave..then salary is not enough to survive in Bangalore..u will get incentive based on ur target achivement..little bit stressful..overall there is no guarantee to career development but u can join and earn a basic salary as per the company norms

Pros

Na

Cons

Only one weekoff
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Fun place

Workplace culture was good, the hardest part of the job was it was back to back calls. the most enjoyable part was getting customer satisfication and the job done.
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Good

Good environment, excellent management nice to work in aegis limited Whitefield Banglore.Good facilities I enjoyed a lot.lot of fun with colleagues and team.good team work
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Productive Workplace

Being an employee of Aegis Limited, I have acquired good knowledge about Customer Support and have improved my skills in the given process. The work environment was very busy and productive, The only downside was the work/life balance but however it was manageable and was a fun experience.

Pros

Friendly Environment

Cons

Work/Life Balance, Salary
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Good work environment & Management

One of the best Company ever in my life. Good management. Nice environment. Best salary in industry. Both ways cab provided. Fun at work. It's a very good company to learn. Overall Amazing work experience.

Pros

2 ways cab

Cons

Na
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productive workplace

customer care executive is a great job for who loves to work in an fun loving environment, who can solve customer issues with patience and good communication skills
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Good environment and we have some dedicated time for fun and at the same time work s also satisfying

Employee who s looking for a long term job aegis s one of the best place to work and also you wil get time to learn new thing , and the good part is the work pressure who makes us more entertaining to learn thins and the management support the same way to build you up so that we can be perfect at the process

Pros

Na

Cons

Na
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Good

Over all I didn't face any kind of issues, Experience with aegis is very good. In aegis I least so many things I would like to share some things I have learned, First thing is presence How to convince customers Overall about communication part.

Pros

Good

Cons

Good
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Better place for work

Good management.. best place for work .. salary and growth are too slow .. a friendly environment to work in any shift ... Good coordinate between team leader and CSE.
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Airline process

Which includes E-booking, re-issuing, modifying & cancelling the tickets during the call & handling customer queries and resolving their issue within stipulated time
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i dont want to speak about it

it was a very worst experience at this place, they pay you well but it doesn't mean that they should make you work like animals during your shift time, you are not allowed to take even a small piece of paper when you enter your bay, the security is gonna check everything, they want you to work even if you are not well, no holidays if you are sick, no leaves during festivals. I guess these people are inhuman.

Pros

fair salary

Cons

hectic work pressure
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Fun place lots of work with patience and wel understandable persons

It was very good place to work there people are good staff is good and adjustable no night shift for girls but no cab facilities as well. Waiting to work there again

Pros

Nothing

Cons

Long hours
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Curtomer service

-Customer service -CRM - Soft skills learnt -Excel learnt -Service tool -handling different kind of customers -Work culture was nice and enjoyable. -attending back to back calls was fun.
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Good work place

We have to resolve the customer issues of idea network. I learned many things and mainly i learned how to handle customers. Management also taking care of us. Work place also good. Nothing is hardest part of the job. The most enjoyable part of the job is handle the customer issues.
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it pays the bills

management sucked and the were unorganized but overall it is a guaranteed full time job that paid the bills. If you want to make more than minimum wage for little work this would be the job to pick
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Executive

I worked like an executive for solving cust querries..Work /life balancing.Friendly management I have enjoyed my work without any stress Activities are major things to active associates minds make free.

Pros

Split hours

Cons

Delaying in break timings
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Pordective and funplace

Company is well good atmosphere but the package were not well and the staff availability were very low and so working staffs were wanna do 2 persons work as single.
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Customer Support Executive

• Customs support executive & Documentation. • Topper in Repeat, QMC & Marketing. • I was handling the nesting teams. • I was handling the certification.
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Fun As well productive

work environment is ecofriendly, But main problem is less salary, i learnt much hard working culture from the company and fearless and friendly speaking skills with my supervisors

Pros

no

Cons

yes
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yes

It.s a domestic call center . my role was in that company telecaller i should call the customer and convene them make the payment who are not paid them overdue payment

Pros

no

Cons

yes
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Overall rating

Based on 1,910 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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