AEON Credit Service (M) Berhad
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AEON Credit Service (M) Berhad Employee Reviews

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Malaysia106 reviews
Found 106 reviews matching the search
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3.0
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Good working environment and good people. But since it is too many people, it is quite crowded. You need to ques in everything you do. For example, toilet always full.
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5.0
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Everything is good. I cannot continue my contract since department have no budget to transfer me as permenant staff and they did everything for me to ensure i got my place there such as interview for vacant at other department
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3.0
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slow career progression, decision making process by senior management team is indecisive and slow paced working environment. Not really a fun & conducive working culture
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3.0
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relaxed, not competitive, management ok, workplace culture ok, less stressful, friendly colleagues, repeated job, less benefits, overall processing department ok
Pros
Relaxed
Cons
Less benefit
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4.0
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1.good environment
2.working with Japaneses company and stronger in job discretion

3.good management in company

4.Very friendly

5.hardest part of the job call customer to make payment

6.company gift bonus, increase salary every year, annual dinner
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4.0
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My typical day at there is like customer services. I do a call, meet a customers, problem solving, and do a sales. What i learned is how hard you need to push yourself to reach target and always be patience with customers. The workplace culture is fun, but stressful at the same time. But its teach me how smart can i threat a customer well to get a good qualifications with company.
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3.0
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Everything is good (benefits & people) but does not has any working life balance. I think having a working life balance will makes employees happy and do not over stress when they are working on something.
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5.0
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its a great workplace for someone who new to customer service world, you can easily adapt all the task the give you. Nice and friendly environment, no work too pressure.
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4.0
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I was assigned to sell their membership card to customers. It was initially difficult but through great teachers and mentors. I was able to progress. It was exciting experience for me
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3.0
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Perform evaluation on daily credit card applications processed and make decision to approve / decline together with assignment of credit limit in compliance with internal policy and guideline as well as BNM requirements

Check all applications to ensure that customer’s information is accurately captured and updated into system prior to result entry.
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4.0
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1. To call and remind customers about due date for loan.
2. Talk nicely with customers and handle all the situation if got any argue about daily call before the due date.

3. Good workplace.

4. The hardest part of the job is to clear all the customers in fail and achieved target given.

5. The enjoyable part if we past the target given and i can handle the hardest situation.
Pros
nill
Cons
Healthcare
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4.0
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Overall this company very good for me due to i have a lot experience in this company. So far the management and environment at working place have a good level.
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4.0
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Happy with all staff. easy to learn with employees when I do not know how to prepare a job and i learn How to approach coustemer with our produk. The hard part of job is how to manage temperament coustemer
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5.0
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good management...good income...good staff...good promotion...good salary and bonus....good incentive...stress work environtment but still can enjoy your work
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4.0
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a lot of new things can learn at this company especially in financial institution.
all staff always follow the SOP in completed the job given

experience to work with people from Japan whereby always apply 5s culture at workplace

don't have work life balance
Pros
Birthday celebration every month
Cons
dont have worklife balance
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5.0
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Outbound call for collection related issue
Covering for sme and mortgage collection for singapore market

Good commission on top of our basic salary

Management giving a good support to the staff
Pros
Commission
Cons
Na
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5.0
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1) Continue to speed up collection result day by day
2) Time and discipline

3) Good management

4) Good workplace culture.

5) Result oriented.

6) The result of the achievement
Pros
Time and discipline
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4.0
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In this company I learned about product sales. how to attract customers to buy our products. Be patient with customers. pursue the target set. working in groups
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4.0
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Gain experience as team leader
Good benefits

Very huge working enivorment

Awards

Rewards

Trips for staff

Management and monitoring experience

Regret leaving
Pros
Yes
Cons
Yes
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4.0
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•Work too preasure after introduce new system dining by pool (DBP).
•Time of work: 9am till 7pm

•Enjoyable part of the job is teamwork to achieve company collection target
Cons
Healthcare, Medical Card
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3.0
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Management not so good. Work under pressure. Must achieved target. Willing to work outside (roadshow). Suitable for who love sale and marketing. Good commission.
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Overall rating
3.7
Based on 121 reviews
5
25
4
42
3
47
2
5
1
2
Ratings by category
3.4
Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
3.3
Management
3.5
Culture