American Express
4.1 out of 5 stars.
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American Express Careers and Employment

About the company

  • CEO
    Stephen Squeri
    approve of Stephen Squeri's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Financial Services
Learn more


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Customer Service

9 jobs

Rating overview

Rating is calculated based on 8.3K reviews and is evolving.



American Express in Kuala Lumpur
on 20 September 2021
Great and diverse working colleague, opportunity for career advancement if you do well,
Great place to work, various opportunity for recognition, self and career development, supportive leaders. Inclusive and diversity culture; organization supports minority.
Account Protection Specialist and International Authorisation in Kuala Lumpur
on 29 March 2021
The best place to work
I love the Amex environment. The people there are very open minded and cheerful. You have to be a fast learner and be able to make decisions quickly and efficiently.
Customer Care Professional - Consumer Card Servicing SG in Kuala Lumpur
on 8 March 2021
Culture Diversity
It was easy to make friends and it is a very helpful environment however it was a stressful thing to get competitive with your friends and to achieve the minimum target in order to avoid receiving a warning letter due to not meeting your metrics. Otherwise, all hard work pays off when you receive your pay check
Fraud Authorization Officer in Kuala Lumpur
on 26 March 2020
Nothing much
i was contract staff so i wasn't given much of the full time benefits.Full time was working at night shift .We were basically alone answering call if there escalations then we have to direct the call to our supervisor.
Lead customer care professional in Kuala Lumpur
on 25 February 2020
The most enjoyable part of this job is the engagement between co-workers with team leader, between colleagues. And the pay is really really attractive.

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Questions and answers

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  • Hiring Process
  • Interviews
  • Working Environment
  • Benefits
  • Working Culture
  • Working Hours

Interview insights

Insights from 27 Indeed users who have interviewed with American Express within the last 5 years.

Favorable experience
Interview is difficult
Process takes about a week
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  • American Express