American Express
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American Express Employee Reviews

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The most enjoyable part of this job is the engagement between co-workers with team leader, between colleagues. And the pay is really really attractive.
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i was contract staff so i wasn't given much of the full time benefits.Full time was working at night shift .We were basically alone answering call if there escalations then we have to direct the call to our supervisor.
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It is the best place to work in Kuala Lumpur but not the best place to work in the world. Management needs to improve and be more humane. Lots of fun activities held throughout the year to keep employees happy and entertained. Also, they provide great benefits such as parking claims, scholarships, full insurance coverage, in-house training, and they pay triple when you work on public holidays.
Pros
Occasional free food; daily free pantry; insurance coverage; parking claims; competitive salary
Cons
Management -- office politics ridden
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the working environment is improved, new office, new desks, new entertainments with great security. the job is challenging and competitive. you will need to put more and more and extra affords to gain your offer.
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They will push you for sales even though it was never mentioned during interview. Stressful workload. If you resigned be prepare for this company to give you bad review for any other company you going to work in the future even you have documents valid proving your absence at work.
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This company has awesome working culture among colleagues, especially the feedback culture, whereby we share the area of improvements and opportunities
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Working place midst of KL heart (better use public transport). Since parking fee to high. I have travel by car not able to for saving, environment are superb, Working in a group. Fun times alot
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Many challenging metrics. People are nice . Work is challenging. System sometimes don't work. It's normal. Stressful at times. Fun also. U learn new platform and engage with different time of people.
Pros
Festival
Cons
Very short notice
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Able to expose to various system. Good colleagues that able to guide you through all the training and introduce you on the system. Being impressed by their system because this was my first job.
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The job was an awesome work environment and people are friendly and the managers are very helpful. They always have the first priority to staff and their benefits
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SG cen management team isn't sure with their KPI's and never shares the business strategies with their employees. No empowerment given to it's employees for decision making
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Excellent condition and work place . Very excellent benefits and understanding leaders . They believe in integrity and quality is their number one priority. Despite any dept must deliver the same standards.
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- Great Environment - Benefits are good - Reliable teamwork - Great Culture - Hard to get parking, outside parking will be far from workplace (which will be dangerous for those who work on night shift)
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I think AMEX is a great platform to grow a career as the working system is very systematic. However, you have to be mentally & physically fit to be in the team as it requires odd working hours.
Pros
Great environment, great colleages.
Cons
Shift
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Fantastic culture Great teamwork Fun learning environment Good compensation and benefits for staffs Transformational leadership Growth mindset Credits for innovation and process improvements
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This is a really great place as a fresh grad. as the salary is a bit higher compared to others and they provide lots of benefits. However, you will need to give up your social time as well as weekends and nights. Expect to work odd hours and do repetitive desk work. Management focuses more on how the are perceived by others rather than dealing with internal employees concerns. They provide a lot of benefits to make employees shut up and to overlook the fact that most of them are operational roles and play a very front end -executive role with very low ability to grow.
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Stress is real, however very family orientated. Everyone cares and the motivation at work is as real as the stress. really really good people and environment to work at
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Working here has been a honour and privilege. I was given great opportunity to learn and grow. The company truly take cares of its employees as evident in their consecutive wins for Best Employers cfor AEON Hewitt for many years. Their Customer philosophy is second to none, every employees are encouraged to provide the best treatment to every one,
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The people are friendly and supportive, smart, younger work population compared to other companies, ping pong tables on some floors, newly refreshed office space, lots of events for employees to get to know each other, great benefits, the best work-life balance
Pros
Excellent Remuneration Scheme and Training
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 Assist Hong Kong and Singaporean based expatriates in Credit and Charge Card related inquiries and issues.  Resolve complex credit issues and liaise with multiple departments for swift solutions.  Pioneer member of a 10 man Elite Team which was introduced to enable us to support two different markets which initially only required me to assist Hong Kong based customers only.  Liaising with external clients such as hotels, airlines, restaurants whenever necessary to provide customers with the best possible outcome.  Assist customers in accordance to the compliance laws within the company.
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Very fun working environment. Huge chances of growing. Multi cultural environment. Helpful management team. Always positive. Very up to date processing system.
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