American Express
4.1 out of 5 stars.
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American Express Employee Reviews

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Location
Malaysia46 reviews

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4.0Work-Life Balance

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Found 46 reviews matching the searchSee all 8,290 reviews

Great and diverse working colleague, opportunity for career advancement if you do well,

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Great place to work, various opportunity for recognition, self and career development, supportive leaders. Inclusive and diversity culture; organization supports minority.

Cons

Operating systems can be optimized
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The best place to work

I love the Amex environment. The people there are very open minded and cheerful. You have to be a fast learner and be able to make decisions quickly and efficiently.

Pros

Awesome incentives

Cons

Competitive
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Culture Diversity

It was easy to make friends and it is a very helpful environment however it was a stressful thing to get competitive with your friends and to achieve the minimum target in order to avoid receiving a warning letter due to not meeting your metrics. Otherwise, all hard work pays off when you receive your pay check

Pros

Events and Benefits

Cons

Shift bidding and high metrics
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Nothing much

i was contract staff so i wasn't given much of the full time benefits.Full time was working at night shift .We were basically alone answering call if there escalations then we have to direct the call to our supervisor.
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Best

The most enjoyable part of this job is the engagement between co-workers with team leader, between colleagues. And the pay is really really attractive.
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Best Employer of the year for 8 consecutive years by AON Hewitt

It is the best place to work in Kuala Lumpur but not the best place to work in the world. Management needs to improve and be more humane. Lots of fun activities held throughout the year to keep employees happy and entertained. Also, they provide great benefits such as parking claims, scholarships, full insurance coverage, in-house training, and they pay triple when you work on public holidays.

Pros

Occasional free food; daily free pantry; insurance coverage; parking claims; competitive salary

Cons

Management -- office politics ridden
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new working environment at klcc

the working environment is improved, new office, new desks, new entertainments with great security. the job is challenging and competitive. you will need to put more and more and extra affords to gain your offer.
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Stressful

They will push you for sales even though it was never mentioned during interview. Stressful workload. If you resigned be prepare for this company to give you bad review for any other company you going to work in the future even you have documents valid proving your absence at work.
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Work live balance with exciting working environment

This company has awesome working culture among colleagues, especially the feedback culture, whereby we share the area of improvements and opportunities
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Work life balance

Working place midst of KL heart (better use public transport). Since parking fee to high. I have travel by car not able to for saving, environment are superb, Working in a group. Fun times alot
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Fast paced

Many challenging metrics. People are nice . Work is challenging. System sometimes don't work. It's normal. Stressful at times. Fun also. U learn new platform and engage with different time of people.

Pros

Festival

Cons

Very short notice
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Fun workplace and good culture

Able to expose to various system. Good colleagues that able to guide you through all the training and introduce you on the system. Being impressed by their system because this was my first job.
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Excellent

The job was an awesome work environment and people are friendly and the managers are very helpful. They always have the first priority to staff and their benefits
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A stressful well paid environment

SG cen management team isn't sure with their KPI's and never shares the business strategies with their employees. No empowerment given to it's employees for decision making
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Productive fun and work balance environment

Excellent condition and work place . Very excellent benefits and understanding leaders . They believe in integrity and quality is their number one priority. Despite any dept must deliver the same standards.
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Great Experience

- Great Environment - Benefits are good - Reliable teamwork - Great Culture - Hard to get parking, outside parking will be far from workplace (which will be dangerous for those who work on night shift)
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Fun & productive place

I think AMEX is a great platform to grow a career as the working system is very systematic. However, you have to be mentally & physically fit to be in the team as it requires odd working hours.

Pros

Great environment, great colleages.

Cons

Shift
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Awesome workplace

Fantastic culture Great teamwork Fun learning environment Good compensation and benefits for staffs Transformational leadership Growth mindset Credits for innovation and process improvements
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Good for a starting job not as a long term career

This is a really great place as a fresh grad. as the salary is a bit higher compared to others and they provide lots of benefits. However, you will need to give up your social time as well as weekends and nights. Expect to work odd hours and do repetitive desk work. Management focuses more on how the are perceived by others rather than dealing with internal employees concerns. They provide a lot of benefits to make employees shut up and to overlook the fact that most of them are operational roles and play a very front end -executive role with very low ability to grow.
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The best place to work

Stress is real, however very family orientated. Everyone cares and the motivation at work is as real as the stress. really really good people and environment to work at
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A great employee centric company with a fantastic customer philosophy

Working here has been a honour and privilege. I was given great opportunity to learn and grow. The company truly take cares of its employees as evident in their consecutive wins for Best Employers cfor AEON Hewitt for many years. Their Customer philosophy is second to none, every employees are encouraged to provide the best treatment to every one,
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Overall rating

4.1

Based on 8,290 reviews

Ratings by category

4.0
Work/Life Balance
4.0
Compensation/Benefits
3.6
Job Security/Advancement
3.7
Management
4.0
Culture
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