American Express Employee Reviews
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It is the best place to work in Kuala Lumpur but not the best place to work in the world. Management needs to improve and be more humane. Lots of fun activities held throughout the year to keep employees happy and entertained. Also, they provide great benefits such as parking claims, scholarships, full insurance coverage, in-house training, and they pay triple when you work on public holidays.
Occasional free food; daily free pantry; insurance coverage; parking claims; competitive salary
Management -- office politics ridden
They will push you for sales even though it was never mentioned during interview. Stressful workload. If you resigned be prepare for this company to give you bad review for any other company you going to work in the future even you have documents valid proving your absence at work.
This company has awesome working culture among colleagues, especially the feedback culture, whereby we share the area of improvements and opportunities
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This is a really great place as a fresh grad. as the salary is a bit higher compared to others and they provide lots of benefits. However, you will need to give up your social time as well as weekends and nights. Expect to work odd hours and do repetitive desk work. Management focuses more on how the are perceived by others rather than dealing with internal employees concerns. They provide a lot of benefits to make employees shut up and to overlook the fact that most of them are operational roles and play a very front end -executive role with very low ability to grow.
Working here has been a honour and privilege. I was given great opportunity to learn and grow. The company truly take cares of its employees as evident in their consecutive wins for Best Employers cfor AEON Hewitt for many years. Their Customer philosophy is second to none, every employees are encouraged to provide the best treatment to every one,
The people are friendly and supportive, smart, younger work population compared to other companies, ping pong tables on some floors, newly refreshed office space, lots of events for employees to get to know each other, great benefits, the best work-life balance
Excellent Remuneration Scheme and Training
Assist Hong Kong and Singaporean based expatriates in Credit and Charge Card related inquiries and issues. Resolve complex credit issues and liaise with multiple departments for swift solutions. Pioneer member of a 10 man Elite Team which was introduced to enable us to support two different markets which initially only required me to assist Hong Kong based customers only. Liaising with external clients such as hotels, airlines, restaurants whenever necessary to provide customers with the best possible outcome. Assist customers in accordance to the compliance laws within the company.