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ATOS Employee Reviews

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Location
Malaysia34 reviews
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3.0
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It is fun place to work with so many colleagues on floor. Flexible working hours is so convenience for me. Happily working but its just the salary is not paid enough
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5.0
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Sometime have day a bit stressful especially month end because we involved in banking field.
Do job properly your will gain more benefit. Easy job on daily task. Really enjoy work here with the event and all the stuff provided.
Pros
Free fruit after lunch. free flow drink in pantry
Cons
health care
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3.0
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I could say that there was no work/life balance in ATOS, there was no any kind of activities like Team Building to motivate their fellow employees or staffs.
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3.0
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Well established company with good work practice and ethics. A place where people get more knowledged in IT field. Good environment to work with all the facility and amenities provided
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2.0
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- Lean about how to manage the clients and problem solving skills
- Happy working environment

- Great management

- Good team work

- Clean working environment
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3.0
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Productive and it's a good to start our career here. Learn to multitask and work under pressure.

• Provide end to end support for reported issue and ensure the issue is completely resolved.

• Successfully completed the task within the required time frame.

• Monitoring and maintaining the computer systems and networks within an organisation in a technical support role. Reset passwords & Unlock accounts (SAP & AD).

• Ensure effective escalation and hand-over of customer inquiries/problems to the correct client Resolver Groups and/or 3rd party maintenance supplier ensuring.

• installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or via email

• Support Severity 1 issues with high priority by creating bridge call between client, OSS team & support team.

• Floor walker for the 1st Level team and providing training for the new joiners on the process and methods of troubleshooting issues.
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4.0
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Pros:
Great colleague

Vibrant atmosphere

New things to learn

Chance for career growth


Cons:

Minimal benefit

Too hands on management

Skewed job responsibilities
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5.0
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Love the workplace but i need to do something more challenging task. A good team mate and leader but i heard the my department has been closed now due to end of contract.
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5.0
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Atos it's a great place for start over. Atos never failed to educate their staff. I have learned a lots in Atos such as so many professional ethics. Atos like an university and you can learn at the same time you can grow. That is Atos.
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3.0
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Atos Malaysia is really different compare to other Atos sites in other countries. Global management wants to make Atos Malaysia the high productivity cost effiecient branch. Which makes it a very stressful environment. However, as a team player to this enormous company, Atos Malaysia excel in achieving high return and high productivity.

When you come into Atos Malaysia, expect to be in a working environment with local mindset. What that means is you can learn so many things as long as you raise your hand but you will not be paid extra for going the extra mile. Promotion? Wait for a minimum of 2-3 years.


There is a lack of leadership in the management. Yet Atos Malaysia has so many 'I am the boss/senior, you should respect me eventhough I don't deserve it' people. So, most prefer to keep their head low and wait till the next paycheck. I don't blame them. Will I come back and work in this company? Maybe, only if there is no more other better opportunities out there.
Pros
Secure
Cons
Too much bureaucracy (red tape)
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4.0
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it is a nice place to work but to grow you need to work very long and you can’t expect any promotion unless you are full time agent over here. You will have to be good at multitasking as well
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4.0
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ATOS should monitor their business units especially certain department that reported as no head assigned. "Acting" head is not a real leader that think about the department's future. Only in 2019 - ATOS Global start taking over our Malaysia counterpart. However, it's kind of too late when the damages already done.
Pros
"Used to" have great benefit like allowances, good medical card etc.
Cons
Now they moving into TOIL instead of OT pay, 20% fees for medical treatment instead of 100% paid by company etc.
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3.0
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good working cultures,kindful and understanding but lack of life balance. but it is really good to work for who in it engineering,lot of certificates can get.
Pros
lot of benefits
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5.0
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- No tension working here.
- Everything well arranged and process based.

- Stress free environment.

- Able to learn about computers a lot.

- Everything is negotiable.
Pros
Mileage Claim can be done for Public Holiday and Over Time day.
Cons
No gym.
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3.0
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- Very detailed and profit orientated organisation
- very fast moving and dynamic IT company

- Had very good top management team with a strong leadership in place
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4.0
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-Fun place to work
-Great support by 2nd Level and Team leaders

-Helpful friends


The best company I have worked yet. Amazingly constructed work area, Very interesting activities done to make the work experience more fun and exciting.
Pros
work from home
Cons
health care
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4.0
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job was okay. Timings are as like every call center. TL will always push you and motivate u. Overall i had fun but the distance from is concerning. Left due to that.
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1.0
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Management need to value Staff in order to keep the client happy and business growth.
As for my Management is killing Staff and Staff killing business. Loosing business is a major impact.
Pros
management
Cons
Nothing great
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5.0
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Atos has given me alot lesson where i learn alot of basic information about technicial support and helpdesk. Friendly working enviroment and we stay as a family cover each other to solve all the cases of the day.
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4.0
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A day at work it may be challenging , but its worth.
learned many things an eye opener to the IT World.

Management needs a lot of improvement.

the culture here is amazing.

Hardest part i would say there is nothing .

it depends how we take it in.

Enjoyable part you have great colleagues around, Teamwork is excellent
Pros
Free drinks, team work is strong.
Cons
managers
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3.0
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Overall Good Working environment . Good equipment .
Learned IT technical process from A to Z (basics).

12 hours shift .

4 days work and 3 days off rotation base .
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