Celcom Axiata Berhad
4.1 out of 5 stars.
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Celcom Axiata Berhad Employee Reviews

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Location
Malaysia213 reviews

Ratings by category

3.9Work-Life Balance

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Culture

Indeed Featured review

The most useful review selected by Indeed
one of the company culture is customer oriented. I learned most of my trade of customer engagement in this company and helped me grow as professional and person.
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Work life is flexible but no time with family

This company is good when it come to good manager. How manager manage the stress to sales staff.Have political group inside this company and if you good, manager will not aknowlegde you.

Pros

Flexible claim

Cons

No family time
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Can improve

Not enough employee. Got no back up and had tons of work. Don’t ask the seniors, probably won’t get much support and have to do it yourself. Seniors want you to ask them, but don’t knw the answers……..

Pros

Cool workplace

Cons

Low salary compared to other colleagues/ my new company
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Work / Life Balance Workplace

There's not much chances for Protege Trainee to turn to permanent. Salary is very low also, but the medical benefits is quite good for Protege. The whole program pretty much dependent on the supervisor/division you are in. If you get good supervisors, you get a lot of exposure and opportunity to grow and learn. But I have some friends in other department who is doing admin work and isn't learning much.
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Good environment and team work.

The workplace is excellent where the building is located in good area with easy parking to customer and staff. Surround with banks which mean easy for customer to draw the money. The staff is helpful to each other to make sure the operation is run smoothly.

Pros

Nil

Cons

Good benefit. Annual leave, medical leave, bonus, annual dinner.
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Good enough in Malaysia

Did not learn much from my internship. Would have loved more learning opportunities and the chance to take on leadership roles. I think the company can do better.
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Fun place to work

Great workmate to work withLearn how to handle customer complains and questionsExplaining about what celcom has to offers before they deciding to purchase

Pros

Relax

Cons

Short breaks
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Management take advantage on fresher

Please hire contract worker.They were young and ambitious.Management decide not to permanent on current contract employee but hired for permanent position for top tier position at company
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Be Positive.

I will lost and run when come to negative culture in working. Because i don't like the negative Vibe. everyone have negative behavior but when you know u have it. CHANGE IT. Be BETTER.
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A great company to settle down

Celcom is a great company for you to settle down in. For fresh graduate, they would usually offer protege / contractual role, with very minimal benefit. For permanent staff, the benefits are great.
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5 stars

What is the best part of working at the company?Culture of this companyWhat is the most stressful part about working at the company?have to work at weekend sometimes but not that stressWhat is the work environment and culture like at the company?happy and friendly colleagueWhat is a typical day like for you at the company?Not having overload of work and still manage to get everything done in normal hour
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Fun Workplace And Good Culture

Good workplace for fresh graduates to gain knowledge and experience. Certain week you need to go other branch to backup if not have enough staff & provide company transport.
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Productive environment

overall was okay. higher increment to stay. work in fast paced but ya okay. can try apply here. work life balance was okay. environment fun, but need to be a critical thinker sometime.
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Fun Workplace

Good working environment, facility and benefit such as medical, insurance, mobile vouchers, etc. Fun and relax culture. Good support from team members and have good team spirit.
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Productive, fast-paced and fun workplace

Productive, fast-paced and fun workplace with every-level provided with different kinds of entertainment for stress release (dart, snooker, foosball, etc). Truly love the non-toxic, fun and joyful environment. Loving all the facilities provided like gym, cafe, casual/relaxing area, etc.

Pros

Free food on Friday, flexible hours, flexible working area, many good facilities and variety of entertainments provided

Cons

Heavy workloads but still manage to finish it within time frame, no "job-absorption" guarantee for Protege program
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slow pace

very bureaucracy, favoritism, different boss have different direction, working-level generally are slow pace and not a thinker but do-er to follow different boss direction. generally, no sense of urgency
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Fun Workplace & Gain a lot experience

Become a good customer services and teach us how to deal with customer behavior, solving their problem, gain their trust to buy a product also helping them to get what they need.
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Fast paced yet fun

Systematic and properly managed company. They treated staff as an asset and prepared a conducive work environment. Operate in the international market might help.
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Technical team required strong team works & analytical thinking skills.

Pro active /problem solving/ continuous learning/strong commitment / organizing work Strong Work culture.Top management provide strong vision & Support

Pros

Nil

Cons

Good
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Productive and learning stone for new feebies

A very hectic job load for me which need to perform tasks as supervisor, retail manager and at the same time have to do sales like others. There are no difference on my KPI with other Retail Associates which makes me more stressful. Most enjoyable part of this job was back then on 2000 whereby our concerned are how to solve customer's problem, fulfilled customer's issues. No sales related or involved.

Pros

Medical Fees

Cons

Not appreciated
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Productive and fun, friendly working place but lack managment.

No comment if you fresh graduates. A typical day of work with all call queue due to network issue nationwide. For management really need to be improvised. However, the culture workplace are really nice & comfortable with friendly & fun co-worker.

Pros

Free Shuttle, Affordable Accommodation & Strategic Location

Cons

Short breaks, Healthcare
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Overall rating

Based on 224 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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