Get weekly updates, new jobs, and reviews
Here to help
Coronavirus update

Citi Employee Reviews for Customer Service Analyst

Job Title
Customer Service Analyst5 reviews
Location
Malaysia5 reviews
Found 5 reviews matching the search
See all 17,644 reviews
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
-Senior/ Team Lead are very rude and not friendly. Show you temper when you asking question. Senior are not welling to provide guidance or share their experience. All this will make your work become stressful.
Pros
company benefit. eg: leave, healthcare, etc
Cons
stressful working environment
Was this review helpful?
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
the working enviroment is citi is quite challenging since the volume of documentation so high and everyday will be assigned equally by team lead to team members and it will be daily task. it will continues will be heavy and stress since some of the documetation need to be open as soon as possible and we have also agreed UAT.
Was this review helpful?
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
-Long working hours can be more than 14 hours daily
-Good pay structure

-Sufficient on-job training provided

-Friendly colleagues if the right hire is made
Pros
Long working hours
Cons
Good for development
Was this review helpful?
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This company is very flexible in term of time.
For the beginner, maybe the first time they cannot adapt with the environment of work as all work like a robotic.
Pros
healthcare benefits
Cons
work life balanced
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
it has been a great experience for me to work at citigroup. I have gained experience on their system usage of titan, Fund transfer integration and even have involved in their UAT testing of system.
Pros
meal claim allowance for rm30 when exceed 12 hours working hours
Cons
medical health care claim up to rm1000
Was this review helpful?
Rate your recent company
Share your experience to help others